8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 441-450 out of 941
P
Paul
02/19/19
Great product, great value
Great product. Quick and easy to use. Much better pricing structure than things like Teamviewer. Have had minor issues with intermittent blank screen on connection and the Android app takes a bit of getting used to because the screen movement is reverse to what you expect.
Y
Yingpairach
02/19/19
Too many update version without update…
Too many update version without update feature.
R
Ruben
02/18/19
Horrible company to do business with.
Horrible company to do business with.
S
shawn
02/18/19
Wish I hadn’t signed up ConnectWise.
They do not look out for their customers. Once you sign up for their product they nickel and dime afterwards.
P
Patrick
02/18/19
The product lacks simple features and…
The product lacks simple features and is too complicated. Support is terrible. There are always long chat queue and delayed response.
UG
Uwe Golden
02/18/19
Great for the money unless you want to deploy via GP
Advanced configuration is needlessly difficult, and lack of easy GP deployment is nearly unforgivable at this point. Other than those two glaring issues, the software does what it claims and does it well. For the money its hard to beat.
J
John
02/18/19
Love this software
Love this software. It allows me to provide remote IT support at an extremely reasonable price!
SS
Stephan Shaw
02/18/19
The service is great when it works
The service is great when it works. there are lots of mac issues that come up (java, osx. It would be better if the system updated and fixed itself. It's also a much better price than the competitors.
A
Andrew
02/18/19
It just works
It just works. The anti-social billing system (you can't remove your credit card details is the only thing preventing 5 stars.
C
Chuck
02/18/19
Works great.
Works great.The product could be even better if one could purchase features like meetings a la carte. I wasn't able to bolt on meetings to my Access license - I had to purchase an additional instance/license.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].