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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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Starts from $33 / month when yearly

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Spotsaas Editor’s POV

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy client connections with a customizable toolbox and multi-monitor feature.

  • UI with customization options, communication tools, and machine access.

  • Handles remote access, file transfer, and command execution for support workflows.

  • Potential learning curve for new users given the extensive range of features.

  • Support limited to chat or email; no telephone support.

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Showing 431-440 out of 941

M

Mario

02/19/19

5 out of 5

Very Simple to use @ affordable price…

Very Simple to use @ affordable price wish to keep that way.RGDS.

J

Jonathan

02/19/19

5 out of 5

Great

Very happy so far with ScreenConnect. I wish the iOS apps were a little better overall the web interface is great and I have not had any problems managing remote machines. I moved over from GoToAssist and not only is the price better but I believe the product is much better with a lot more features. Excellent for monitoring remote machines with the quick screen preview.

A

Allan

02/19/19

5 out of 5

Has saved me countless trips to…

Has saved me countless trips to clients. Fast, reliable, and easy to use, I find my computer support service is more accessible by my clients when using ConnectWise. Cannot imagine life without ConnectWise.

J

Jeff

02/19/19

5 out of 5

This product is fantastic

This product is fantastic. I am able to assist my user base quickly and easily from multiple platforms with limited user interaction.

M

Marco

02/19/19

5 out of 5

Top product

Top product, nothing to add.

R

Rob

02/19/19

5 out of 5

Good software with a lot of possiblity's

Good software with a lot of possiblity's

B

Ben

02/19/19

5 out of 5

I find it great that I can see who am…

I find it great that I can see who I'm connecting to and if the time to connect is appropriate, any time. No need to keep track of just numbers, and no need to call in if the client computer is currently available.Easy to connect by sending a download link and a code number.

AM

Andrew M

02/19/19

5 out of 5

Great product

Great product, i have used them all and this wins hands down in every aspect.

R

reuven

02/19/19

5 out of 5

The best remote and control solution

The best remote and control solution

J

J_notacustomeranymore

02/19/19

1 out of 5

The Screen Connect Service works great.

The Screen Connect Service works great.Your customer service is garbage.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].