8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 401-410 out of 941
J
Josh
02/25/19
speed and performance
speed and performance. I love this product!
B
Bob
02/25/19
I have found that ConnectWise is the best product for support at a good price.
I have found that ConnectWise is the best bang for the buck for remote support options..It is a solid, reliable experience for support.
A
Al
02/25/19
I love this product
I love this product. It's very easy to configure and use. We use it primarily to connect to our servers and provide access to vendors to their systems internally. I wouldn't hesitate to recommend ConnectWise to anyone needing this type of functionality.
RH
Rick Hahn
02/25/19
Cost affective and Feature Rich.
Cost affective and Feature Rich; Both for the little guy and for large operations. While the market is flooded with products that all do ticketing and remote access. I find ConnectWise the least expensive both to buy and use. With the least amount of time intrusion on my business.
SK
Shawn K. Hall
02/25/19
I love ConnectWise Control, but...
I love ConnectWise Control (ScreenConnect. It's by far the best remote support solution I've ever found. Unfortunately, in an effort to promote their hosted solution, those of us who pay for the in-house solution have had features removed which are still provided in the hosted solution, and it has caused major problems for us. I can't upgrade to the last 2 years of major upgrades (which I've paid for without losing hundreds of man-hours of work I've invested into creating my own extensions. ...
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PM
Pete Matheson
02/25/19
Let me start by saying that our…
Let me start by saying that our Connectwise Sell has been significantly broken for the last 3 months with no ETA for a fix. With Connectwise Manage, when they released the ability to customise invoice templates, it was literally 6 months, perhaps even a year later before they fixed a bug that meant we could actually start using them. The QA testing has been poor at the best of times for new releases, with CW Sell in particular being buggy as anything. Generally the products are good. I ...
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K
KC
02/25/19
This is great software for remote…
This is great software for remote connections. I've used many in 20 years, and glad to find this one!!!!
I
IT
02/25/19
This is a great software program to use!
This is a great software program to use!
S
Scott
02/25/19
I have been using ConnectWise for about…three or so years
Though it has other features, I use it almost exclusively to connect with clients remotely to provide them with WordPress training and to diagnose issues or concerns they experience when they are trying to perform a task in WordPress. As in so many things, "a picture is worth a thousand words" . . . in that it let's me immediately see what they are seeing and/or trying to do. I can then address the concern if there is something I need to fix or simply show them how to complete the task at ...
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A
Anant
02/25/19
Expensive
Expensive very expensive
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].