ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons

Provide technical assistance to your customers with ConnectWise Control

What do you like best? ConnectWise Control is to my taste the best software for remote assistance of the present, this because it not only serves to take remote control of a team, but also allows you to share files, interact with your client or user through a room chat, which by the way is very useful because through this the client can write to you for any query without the need for a remote connection and the one I like the most is that it allows you to launch CMD commands from your ...

Offers an excellent remote support service to your users with ConnectWise Control

What do you like best? What I like most about ConnectWise Control is that it is a lightweight application, easy to download and install, it also allows the administration of all the equipment that is supported through a console, in which incidentally they can be execute commands remotely to computers through CMD, this prevents administrators from having to connect to perform basic activities that could be carried out through commands, this function is very useful and novel What do you ...

Offer quality remote support to your customers with ConnectWise Control

What do you like best? There are many remote control tools in the current market, but the one I like the most is ConnectWise Control, due to integrating new and innovative functions such as the execution of CMD commands from the main console, that is, from the console where you manage the equipment to which you connect with ConnectWise Control, you can execute CMD commands, this in order to solve small flaws without connecting to the computer, it also allows you to take remote control of ...

Most Powerful

What do you like best? The most powerful remote control tool I've used in my 10 years in IT. Great User Interface - easy to use, and really functional. What do you dislike? Nothing! Control is all of the best things of each remote management tool rolled into one! What business problems are you solving with the product? What benefits have you realized? The ease of managing a plethora of different Operating Systems from a remote location.

A musthave for everone that needs to…

A musthave for everone that needs to manage multiple devices.

i get access of account but we didnt…

i get access of account but we didnt get my cilent details again.please help me with this Number +18882576769

Excellent option for remote support.

What do you like best? ConnectWise Control is a tool that allows remote control session with users easily and simply, additionally provides other features which facilitate remote work. It allows making recordings of each of the sessions that are made to the different devices, file transfer bilaterally between the teams, chatting with the end user via the agent, among many other options. One of the characteristics that I like the most is the possibility of selecting the connection ...

Screen Connect success

What do you like best? I like the ability for remote access support anywhere that there is internet access. The availability is fantastic. What do you dislike? Nothing really comes up on what I dislike about this product, I like all of the features, pricing, etc. What business problems are you solving with the product? What benefits have you realized? Definitely the ability to access remote users who do not have our agent installed already. The interface is great and easy to work ...

I really appreciate this product

I really appreciate this product. Maybe some improvement with devices/multiplatform compatibility and performance. Ex. Control with Chromebook, Android, etc. But an overall really good experience and a good server maintenance and reliability.

Absolutely MUST for any IT Administrator

Without Connectwise Control (fomrerly Screenconnect i would not be able to have current amount of customers while i am a single selfemployed technician. It saves a lot of time behind the wheel. This solution is almost perfect. Even if i am building/preparing/repairing PCs or servers on my service desk - which is 2 meters away from my main seat - i am using remote control to work with that pc without hassle and walking between service desks.MORE! In Europe we have now GDPR, and self hosted ...