8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 361-370 out of 941
I
iSeb
06/07/19
Changing price but remove products
Changing price but remove productsWhile you had a product and licensing for your needs, license you pay high the first year, after 3 years they totally removed support for some of their products. So, you just paid for 10 years, and had only 2 and a half.Never trust them.
S
Steven
06/07/19
Major lack of innovation on the core…
Major lack of innovation on the core product. Just simple things like making fields mandatory all but impossible. Manage product needs a ground up rewrite.
Y
Yehuda
06/07/19
Best product in the world
Best product in the world
C
Chad
06/07/19
Awesome product
Awesome product, I am able to support 330+ PC's in 5 different locations with 8 buildings from any PC, tablet and even my cell phone. This is a must have for any IT department that has 100+ PC's and multiple building and locations.
P
Paul
06/07/19
Great on boarding experience apart from…
Great on boarding experience apart from users we setup disappearing from the portal.
J
Jim
06/07/19
Great product for remote connection
Great product for remote connection, client support, and group presentations. I have not had to use their support very often, but when I have needed them, they have been outstanding!
R
Robert
06/07/19
Linux support is mediocre
Linux support is mediocre. It used to be better when it was still Screen connect.
T
TB
06/07/19
Set and forget...economical
ScreenConnect has been our always-on remote control product for years. Configure, set and forget...very reliable. The fact that we own our seats and server and have continuous use and can leverage the previous investment if we need more seats makes it a good choice for us dollar wise too.
D
David
06/07/19
Best product in is category
This is a solid product for the price. Tried many and nothing working that fat and reliable.
R
Rick
06/07/19
Have been using it for years without any trouble.
I've been using ConnectWise for several years now. It has always worked well for me and my customers. I can't remember ever having any kind of problems with it. It was well worth the price I paid for this software.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].