8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 351-360 out of 941
S
steve
06/09/19
I have been using this product for over…
I have been using this product for over 5 years and it is very reliable and easy-to-use
J
JON
06/09/19
Good product
Good product. Fair pricing. Easy to work with sales team.
J
Jana
06/08/19
Just got asked for a review for a…
Just got asked for a review for a recent purchase, and haven't purchased or used the software in years. It was great software 5+ years ago with a great pricing structure. I want to say it used to be $200 for a self hosted 1 tech site license, which was the bee's knees for my small shop. Then they were bought by another company and the price jumped over night to over $2k. I left them and never looked back. At 2k might as well use logmein. The best part about the software was being ...
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J
Jörg
06/08/19
Impossible to upgrade, poor linux remote control support
Impossible to upgrade atm. Credit Card payment isn't working since two days. Sales/Support isn't answering.Beside the payment issue(s:Still poor linux remote control (agent? support. Already watching and testing alternatives because the linux remote control becomes more and more a pain.
MW
Matthew Wakeham
06/07/19
Worse company you can deal with and…
Worse company you can deal with and unless you have a team of 20 to work on this it’s almost impossible to setup
G
Giuliano
06/07/19
I had Screenconnect
I had Screenconnect, own site on my server, now it is too expensive to upgrade to ConnectWise.
F
FedUp
06/07/19
Stay away!
Initially bought a license of/from DeskNow. ConnectWise bought DeskNow, and killed the product in every way possible. I have later switched to AnyDesk, and are more satisfied than ever. I still have problems with ConnectWise though: There are so many nagging emails coming from them! (Like now, when they insisted I should rate them here...
D
Dustin
06/07/19
Not sure why im being asked to rate a…
Not sure why im being asked to rate a order i never placed.
J
Jason
06/07/19
I was with them for 3 years. Full regrets.
I was with them for 3 years.What sold me on Connectwise was the high quality university, the training tools. The first year was good. Then they changed the UI without updating their university or training tools.They updated their taskflow rules.Things broke. They claimed the youtube videos they uploaded should show me what changed. Video was inadequate.Then in the 3rd year the Connectwise Automate broke, costing me reputation and man-hours with clients.Noone at Connectwise could fix their ...
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RT
Remote Techs
06/07/19
A company that writes software but…
A company that writes software but doesn't support the end users when attacked, doesn't work with customers after the fact and has a we don't care attitude about remediating their own software ... I can't recommend ConnectWise in anyway. Find another solution ... ANY other solution.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].