ConnectLeader Reviews in June 2026: User Ratings, Pros & Cons

Great platform for agent dials and power dials!

What do you like best? I love that it's not only reliable, but that it gives me an easily accessible report section which shows what my numbers are. This is great for understanding your call metrics and connection ratios. Overall, I would encourage anyone using anyone else to switch over to ConnectLeader. What do you dislike? If I'm being completely honest, there's really not that much to complain about. The only issues I've ever experienced with ConnectLeader, is that sometimes ...

Getting to Yes or No Faster

What do you like best? What I really like is the ability to connect with people quickly without having to go at a snails pace. The dialer is responsive and it is nicely integrated with our CRM. What do you dislike? I have had a few issues with certain lists I've tried to upload. this seems to be few and far between though. Recommendations to others considering the product: It's a no brainier,It helps get results faster. What problems are you solving with the product? What ...

Great to connect with tons of prospects!

What do you like best? I love the fact that with connect leader i am able to make more dials in a shorter amount of time. This saves me valuable time throughout the day to get other tasks done! What do you dislike? nothing everything is great! it is a wonderful tool! and i have not had any issues or problems. Recommendations to others considering the product: I will use this tool as much as you can it will save you time and you will be able to get more work done throughout ...

The perfect platform for power dialing

What do you like best? I like the opportunity to have some time to try and multi-task while the CL "magic" is going on in the background....I patiently just wait to speak with a right party contact when I hear a "beep", as opposed to manual dialing efforts which eat up lots of time and effort, with minimal dials to show for at end of day What do you dislike? I don't have too many complaints but have noticed a drop-off in connection rates over time. I think its important for anyone ...

Great way to get the message out

What do you like best? Great way to make a large volume of calls in a short amount of time. Easy to create different campaigns. love the ability to leave voicemail with every call, What do you dislike? occasionally there is some lag in the transfer of calls from the team dialer that results in a disconnect. Recommendations to others considering the product: Use all the available options What problems are you solving with the product? What benefits have you realized? ...

Very effective at reducing time spent dialing

What do you like best? I like that it allows me to call hundreds of people automatically and quickly and only notifies me when someone answers the phone. What do you dislike? Occasionally it will run into some glitches but they are easily remedied. Recommendations to others considering the product: If your productivity is determined by calls made, use Connect Leader. What problems are you solving with the product? What benefits have you realized? I am getting more ...

Regular CL user and advocate

What do you like best? High amount of calls, good connects with low call issue or failures. What do you dislike? Sometimes the delay on answer to pick up on the users end can be delayed which is to be expected but still minimal. Recommendations to others considering the product: Don't go through the same lists and constantly call the same people. What problems are you solving with the product? What benefits have you realized? Reaching a wide audience in fractions of ...

The Best Dialing Software I have used.

What do you like best? The ability to utilize Team, Personal, and Click dialing modes allows us to be extremely targeted and strategic with our prospecting. We switched over from a different dialing software that only had agent assisted, so having the options is really nice. I think the accuracy that we are achieving for our team dials has increased since switching softwares as well. Our main point of contact, Pat M., and the support teams have always been prompt and helpful. What do ...

Great for productivity

What do you like best? Connect leader allow me to not only work efficiently through my client list but also to multi-task while I'm waiting for connections. My job would be much harder without Connect Leader What do you dislike? I don't really have any problems with Connect Leader. It is a great tool for production. If I had to complain about something. I would say from time to time, I have to reload my list occasionally because of the program with freeze up. Recommendations to ...

Great for productivity

What do you like best? Connect leader allow me to not only work efficiently through my client list but also to multi-task while I'm waiting for connections. My job would be much harder without Connect Leader What do you dislike? I don't really have any problems with Connect Leader. It is a great tool for production. If I had to complain about something. I would say from time to time, I have to reload my list occasionally because of the program with freeze up. Recommendations to ...