Confluence Reviews in June 2026: User Ratings, Pros & Cons

Atlassian does some things very well, but it fails spectacularly in obscure ways

What do you like best? I like that Confluence integrates very closely with stash and JIRA. Its indexing is superb; it is very straightforward to find and reference other pages, links, documents, tickets, and repositories. Their editor is OK. What do you dislike? Pages barf when one puts files that are too large, for some reason. LaTeX inline plugin works or fails catastrophically. What business problems are you solving with the product? What benefits have you realized? Confluence ...

It's okay but not fun.

What do you like best? I like being able to store all of our information in a centralized space where we can control permissions. What do you dislike? I dislike how the editing works. I wish it worked more like Google Docs where you can edit offline easily. It also duplicates some functions of Jira, like tasks. We prefer to keep more of our discussions, task lists, and comments in Jira. What business problems are you solving with the product? What benefits have you realized? We used ...

Not User Friendly

What do you like best? You can access data easily, and everything is very upfront. What do you dislike? The software itself is not very user friendly. More difficult to manage than other software. Ypu really have to be an expert to make use of it properly. Not a software I love to use. What business problems are you solving with the product? What benefits have you realized? The product was able to help me with coordinating accounts. Customer information is in one place at one time. ...

Confluence

What do you like best? It’s real time which is a great collaboration tool What do you dislike? Unfortunately it was not that easy to figure out initially. It takes a while to fully understand. Recommendations to others considering the product Make more user friendly What business problems are you solving with the product? What benefits have you realized? Project management and data sharing is a surprise bonus

Too much room for misalignment

What do you like best? Excellent for team documentation and sharing ideas What do you dislike? Everyone uses different formatting The permissions are too restricitve in some case, too loose in others What business problems are you solving with the product? What benefits have you realized? Managing remote teams/meetings

Confluence was my favorite

What do you like best? Confluence has great collaboration features. It combines the ability to create dynamic documents with the ease of being social and tagging co-workers. You can create tasks that are easy to track and follow up on. I was an evangelist for this tool and often worked to get more of my peers onboard and using it to it's full extent. What do you dislike? There isn't much to dislike. If anything I would like it if it were a little easier to embed pictures or videos. ...

All knowledge is here

What do you like best? its very easy to navigate, add and edit data. Easy to add new users and see who wrote previous posts thus very easy to get more data from them. What do you dislike? when people don't put their knowledge on confluence. Confluence does exactly what you would expect and hope it would do. Recommendations to others considering the product its great for keeping knowledge sorted and constantly adding on. What business problems are you solving with the product? ...

Confluence, the non perfect way to manage knowledge

What do you like best? 1/ Unlike wikimedia base solutions, Confluence has reasonable WYSIWYG editor. making it much more accessible for users. 2/ Ability to create spaces, which are areas for specific teams, products or use cases (such as help center 3/ great JIRA integration. What do you dislike? 1/ If you are used to google docs, inline editing, the confluence model in which you need to "edit" the doc before you can actually edit will drive you crazy. 2/ the inline comments ...

Great for Documentation, Format Could Use Some Work

What do you like best? I love how there are different 'spaces' which our company uses per department. Within those spaces each team has different areas/topics within the 'pages'. It is great for documentation for on boarding or for someone whose been with your company but may need a refresher. What do you dislike? I think the layout & format could use some work. It is sometimes hard to navigate. What business problems are you solving with the product? What benefits have you ...

Sharing knowledge and information with confluence

What do you like best? I love share important information and knowledge with confluence while i'm working with my colleagues. What do you dislike? Atlassian removed wiki markup editor in Confluence 4.0. The price could be kinda expensive for some companies and you could find similar free open source solutions. Also in some cases the edition and work with tables is not the best. Recommendations to others considering the product As a tool is good, but i recommend look for more ...