Confluence Reviews in June 2026: User Ratings, Pros & Cons

Great Workplace Tool!!

What do you like best? It is really great for organization and having all things in ONE place - amazing tool for keeping all training materials in one place! What do you dislike? Its a little basic, kind of plain user interface. What business problems are you solving with the product? What benefits have you realized? Probably the biggest problem is that you have to go to a lengthy URL instead of something really easy to remember and type - and its not always clear how to get to ...

simple and neat way to share your documents

What do you like best? It is easy to create and share the content among multiple people, teams or even larger organizations. The interface is easy to use. Ability to watch pages and be notified when they’re revised is essential for team collaboration. What do you dislike? Although easy to use, the interface doe snot support a lot of options. Sometimes, it s hard to do formatting, but you can find a work around it. Also, I believe that search capabilities could be improved as well. ...

Confluence is good

What do you like best? I like that confluence is a hub for information when I am searching to learn about something new What do you dislike? It can be hard to figure out where drafts are stored Recommendations to others considering the product It’s a great tool to start with! What business problems are you solving with the product? What benefits have you realized? Project management is very easy with it!

A mostly average documentation platform

What do you like best? The ability to segregate permissions across our user base and enable approval and moderation workflows has been helpful. SSO integration via SAML is very helpful, as was AD sync (if you haven't moved to an SSO solution yet. The selection of 3rd party apps is very impressive. What do you dislike? The relative cost of this compared to OSS solutions ultimately makes this more difficult to recommend. If your already investing in Atlassian software for multiple ...

Confluence for workgroups and collaborative content

What do you like best? Maybe the easy setup is one of the key feature and the natural integration with JIRA works fine. It is really easy of use for basic users. The templates for software development teams fits for many kinds of projects with minimun adjustments What do you dislike? The way that Confluence manage permissions is very limitated. The template features are really limitated too. The worst is that you can't develop a site templates to reuse them, then you need to rework a ...

Confluence Review - Could You Use This?

What do you like best? Confluence is a good tool for an intranet and internal systems of keeping data, updating data, sharing data, reviewing project plans, and more. It is a collaborative tool and I am continually learning about its features and capabilities. It seems to have a few plug-ins and you can brand it at your own organization. I feel like it is pretty user friendly. I would recommend it. What do you dislike? It is new to me so of course it is a change to learn something new ...

The marriage of knowledge base and PM tool

What do you like best? Our ability to like pages between Confluence and other Atlassian products like service desk and Jira What do you dislike? A lot of starting from scratch when it came to importing our previous KB articles (even though it was an ideal opportunity to "clean house" What business problems are you solving with the product? What benefits have you realized? Level the playing field and when we begin using service desk being able to directly apply article pages to ...

Confluence Review

What do you like best? I like how easy it is work with others and collaborate on projects and documents in one place. Being able to see other updates and get notifications on updates made, being able to edit documents efficiently and keep things very organized makes this product very helpful. What do you dislike? There is not much that i dislike, Learning how to use the templates is somewhat tedious, the mobile version is not as fluid and sometimes I have trouble tracking page changes. ...

Confluence: Great Workflow

What do you like best? The layout of Confluence is simple and not too busy. I like how easy it is to find the tabs, links, etc. on the side of the screen for navigating the website. The updates listed on the home screen are quite helpful in showing who posted what, when they posted it, etc. I particularly like that there is an option to "view changes" to a document already posted. What do you dislike? Confluence offers notifications to users when new content is posted, but though I ...

A Solid Tool that is Sometimes Used by Atlassian as a Testing Ground

What do you like best? - You can start working from a blank page or from many supported templates - Great comment system for collaboration and for users to ask questions on articles and blog posts - Integration with JIRA - WYSIWYG editor removes the need for having to know HTML or CSS - Blog feature for sharing important news What do you dislike? - Features are changed or removed with little notice - System-wide outages have become more common in 2018 - Atlassian uses ...