Confluence Reviews in June 2026: User Ratings, Pros & Cons

Perfect For Content Repository

What do you like best? Loved using this to house a "wiki" for modules important to our business. As information changed, we didn't have to worry about versioning or retracting old copies of the modules. Everything was live and updated in real time (after review) so all our users to access What do you dislike? Difficult to accomplish the exact user interface you might desire for a landing page but organization is still pretty easy Recommendations to others considering the product: ...

Pretty Good

What do you like best? I like that I am able to insert code snippets in the documentation and can select the language as well. What do you dislike? Sometimes with pictures, alignment becomes really difficult. What problems are you solving with the product? What benefits have you realized? We use confluence primarily for documentation purposes. It helps us to keep a road map of our plans and other teams can read to get a heads up on the project.

Great online portal for our project documentations

What do you like best? Confluence has seamless integration with JIRA as they're both created by the same company. I like that we are able to create documents for our team's consumption using a wiki-like syntax for markup and even get notifications for updates. Anyone from the team can update the documentation and the application automatically handles version control. I also like the ability to tag team-members for follow-up. The simple interface makes it easy to navigate and read the ...

Very Well Done

What do you like best? Confluence does a great job bringing all of the information you need together. I view it as a much more polished version of google drive. Instead of being just a data dumpster, Confluence gives you the tools to organize your files and share with your team as needed. What do you dislike? The only main dislike is the pricing and the very small learning curve. Recommendations to others considering the product: Worth it! What problems are you solving ...

Documentation using Confluence

What do you like best? Pros: An awesome platform for documentation. Works with JIRA so I can link exactly what task I worked on as part of documenting the project. What do you dislike? I dislike that It isn’t super obvious where the table of contents (sub pages within pages) are located. There are breadcrumb links though which are nice. What problems are you solving with the product? What benefits have you realized? Able to document projects and link them with other ...

Confluence is great for writing requirements specifications

What do you like best? As a business analyst I am responsible for writing requirements specifications for individual website components. Confluence has been an amazing tool for me for these reasons: - cloud based; allows external users to review and contribute to the pages - easy UI allows for very organized spaces - content entry functionality is extensive and easy to use - integration with Jira allows for seamless work between myself and the development team - ...

I don't get much collaboration from this software

What do you like best? I like it from a data dump standpoint, but other than that I don't think the Asana integration isn't good enough to follow up from a tactical standpoint. What do you dislike? Like I said I prefer Asana, especially from a tactical standpoint. That in and of itself doesn't motivate me to keep those pages updated. I almost wish the integration went the other direction. It can get messy real fast, and I lose track of pages all the time. Recommendations to ...

great collaboration tool for internal training/process documentation

What do you like best? i like the daily summary that is emailed, and getting emails when tagged. it is great for getting details on internal processes visible to all internal audiences What do you dislike? It is a bit cumbersome to format at times What problems are you solving with the product? What benefits have you realized? great collaboration and by implementing questions and answers, have a knowledge base for internal questions/concerns/processes

Great for tracking projects, but you have to put in the time

What do you like best? I like that Confluence lets us sort our project charters and manage them in a central location. It can link in your google sheet data and populate it directly which is great for projects with a lot of attached spreadsheets. What do you dislike? If you're not very experienced with Confluence, it can function basically like Google Drive. To get the actual value you're paying for you need to have everyone on the team trained and familiar with all of the little ...

Confluence as Knowledge Repository and version controlled Documentation

What do you like best? Wiki Page layout gives familiar feel to the interface. Version Controlled Documentation gives the ability to revert changes when not need. Decision Tree option gives entire scope change feasibility . Very smooth Integration with JIRA makes it a perfect match for Request Tracking and Linking. Linking of various documents under one request/page What do you dislike? Difficult Navigation Scope for duplication of links and or documents. ...