Confluence Reviews in May 2025: User Ratings, Pros & Cons

Daily Confluence User

What do you like best? I like the simplicity of looking for knowledge base articles. Confluence is used everyday by all of our teams. It’s invaluable when you need a quick walkthrough. What do you dislike? Nothing to dislike. I wouldn’t use anything else. Recommendations to others considering the product: Do it! What problems are you solving with the product? What benefits have you realized? Confluence helps with resolving issues quickly.

Using Confluence at work for two different companies

What do you like best? Confluence is a great way to store and house complex information for multiple teams to share. What do you dislike? It is a pretty vast platform and sometimes finding the right information can be difficult but there is almost always someone at every company who knows it inside and out. It may take a bit of time to get used to or find the right information but it sure beats having to ask 10 different people for the same information. Recommendations to ...

Great way to share knowledge

What do you like best? Our business uses confluence to share knowledge, playbooks and track client projects. It is helpful to have one source of truth to track, monitor, retrieve and edit information. What do you dislike? This is error on our end, but we tend to have a lot of outdated pages. It would be great to have a feature that sunsets a page if not viewed or updated within a certain time period. What problems are you solving with the product? What benefits have you ...

Team Spaces using Confluence

What do you like best? We are using Confluence as our team repository to share the knowledge base and other internal documentation. We use it for creating high-level project scope, documentation, and tasks. This is very easy and there are a lot of templates to get started as well. What do you dislike? As with any collaboration tool, there is too much data replicated across multiple sites and after a while, it will become useless if not managed properly. Also, It would be good if ...

Confluence Review

What do you like best? Easy to learn and manage, works good for an organization for internal use as well as a knowledge base. It is easy to integrate with other tools as well, eg slack, jira and so on. What do you dislike? Search feature might be confusing at first, could be more organized and hierarchical. By making the search feature more organized and easy to use, it will make confluence more user friendly and a go to choice. Recommendations to others considering the ...

Easy to create wikis for developers

What do you like best? Very easy to use and create documentation What do you dislike? The UI is not that intuitive for some features Recommendations to others considering the product: I think confluence is a solution to collect and organize documents in the company that can be easily share and edit together. What problems are you solving with the product? What benefits have you realized? We used it in my previous company for centralizing wikis for developers

Its worth its weight in the knowledge put in.

What do you like best? I love the functionality to make a "workspace" and teams, And essentially your companies digital library for SOP's and process documentation. Data is the new gold and this is our bank. What do you dislike? I don't like the uncustomizable themes . Recommendations to others considering the product: Its indeed pricey - So purchase once you get funding. but it's a worthy luxury to have. What problems are you solving with the product? What benefits ...

Probably the best thing available, but that doesn't say much.

What do you like best? Confluence is a good source of truth for our many different and agile teams. It's easier to collaborate than I expected (you can leave comments and tag people), but is definitely not as good as Google Docs for actual collaboration. What do you dislike? The UI is confusing and clunky, despite many updates to make it more streamlined. In trying to make it more streamlined and easy to use, I think the product becomes more confusing, as key niche workflows are ...

Confluence brings everything together

What do you like best? I love that we can integrate so many other tools with our Confluence instance. Things like Lucidchart diagrams can be saved and auto-updated within the Confluence page it is saved to. Great place to house information for the whole organization. What do you dislike? It is sometimes difficult to navigate the vast maze of documents, pages, and information. Recommendations to others considering the product: Great product for any organization in almost any ...

Good Information Repository

What do you like best? Confluence is easy to use and upload information. The folders and sub folder functionality makes it easy to organize the chaos. What do you dislike? Searching can be difficult within Confluence. For example, if you are searching for a specific task you will be provided with hundreds of results to filter through. Recommendations to others considering the product: Solid product with a lot of integrations What problems are you solving with the ...