Confluence Reviews in May 2025: User Ratings, Pros & Cons

Confluence is a little confusing but very standardized

What do you like best? The wikimarkup is very standard, and it integrates with JIRA. What do you dislike? It seems like it was designed for developers. The UI is a little clunky and dated. It is difficult for our non-tech intensive people to use and unfortunately this category includes tech-writers. Tables are especially miserable for them as there is no GUI tool to expand a table once it is created. Recommendations to others considering the product Confluence is definitely rough ...

We use it internally for knowledge share/product info/product dev

What do you like best? It is nice to have a place to put all the info and share with everyone/whoever should see it. What do you dislike? Its pretty convoluted to use, and is ugly. Recommendations to others considering the product Has usability issues, but seems to be the best thing out there for this. Creating a page and setting everything up can be cumbersome, but if you are just someone using the resources made by others in Confluence it is not too bad assuming you set things ...

On The Confluence of Knowledge

What do you like best? The ability to create great looking pages with high functionality plugins to allow almost unlimited types of content to be displayed and consumed with ease. What do you dislike? From many individual's perspectives, the "white page" syndrome as well as it looking somewhat like a development tool is daunting. To a power user it is exciting and unleashes a new world to be able to better document, communicate, and share. Recommendations to others considering the ...

Confluence Review from a QA Engineer Perspective

What do you like best? Confluence, for me personally, is great to share knowledge between team members. Whether it be ways to troubleshoot common issues to setting up how-tos for automated programming. Each team can also set up their own separate page to share and create whatever they feel works best. The tool is also great for our Agile Scrum environment to organize sprint retrospectives. What do you dislike? Creating and organizing pages could be a little more intuitive. However, ...

integrates well into other services - when done right

What do you like best? As a company we use JIRA, Confluence and Hipchat. All these services work pretty well together but I believe it requires some work to get them all working well. I like how I can follow specific pages (from different teams in my company to help me keep up to date with different products; it helps keep me in the know when working for a international company. What do you dislike? It's pretty developer friendly so some features can be a bit complicated to use and ...

Confluence - QA Engineer

What do you like best? - Knowledge base for the team - Easy to update and edit - Easy to share with the team -You can create a library of specific documents that apply only to team . Other team members can also collaborate online on these documents. You can also assign cases/tasks to multiple people and select the priority of the project to take into consideration other projects timeline as well. - I also like the "like feature " as you can appreciate your team members work ...

Gets the job done...sorta

What do you like best? It's the industry standard for corporate wiki systems so you'll probably end up using it over and over again if you hop jobs frequently. It also has nice tie ins with other Atlassian products like JIRA. What do you dislike? Confluence suffers from the made by Atlassian syndrome: Bad UX, bloated feature set, poor performance. It's just a wiki, but somehow they've added every possible feature while neglecting the basics, like a solid WYSIWYG editor. At times you ...

Great for documentation

What do you like best? I like all the templates, especially Product Requirements and that you can customize and create your own templates as well. I like that it works with JIRA. What do you dislike? I want to drag and drop items to reorganize them. It's the worst when you have to edit the hierarchy just to move things around. It makes me upset every single time. I'm always moving my items because we have this slightly waterfall approach at the company where the project has to move ...

Great Colloboration Tool

What do you like best? Very easy to install, configure, maintain, and enhance. The plugin store is an easy way to extend the functionality. What do you dislike? It's very cheap to get started with but can quickly get expensive once licensed for hundreds of users. As the company has grown technical support quality hasn't kept up. Recommendations to others considering the product Consider long term costs when user counts make licensing much more expensive. What business problems are ...

This product is very helpful to collaborate with different departments in multiple projects.

What do you like best? It's a great tool for project management. I like the best that you can tag specific people and specific departments that should be involve in an ongoing project or that need to take an immediate action. it's also very simple to share documents with different departments. You can create a library of specific documents that apply only to your department and share them with them privately. Other people can also collaborate online on these documents. You can also assign ...