Confluence Reviews in June 2026: User Ratings, Pros & Cons

Confluence Paid Review

What do you like best? Easy to set up and use for sharing information at work for projects. What do you dislike? It was a bit difficult to figure out the interface to set up different projects, but this can easily be figure out. What business problems are you solving with the product? What benefits have you realized? We were having difficulty creating continuity on projects, confluence gave a better platform than document sharing.

Easy to Learn Platform with a lot of capabilities

What do you like best? I like how it has a lot of functionality and can be used as a database and is easy to use. I also think it looks nice. What do you dislike? I really like it. I do wish maybe there was some more help for content management and advice on how to best use the system, like best practices. Recommendations to others considering the product Give it a try and I am sure you will like it. What business problems are you solving with the product? What benefits have you ...

Need for Confluence

What do you like best? I like that it is connected to Jira. I also like the ablility to create jiffy diagrams. The ease of use is pretty simple. What do you dislike? I don't like that you cannot create excel sheets in there with vertical text.. I also don't like all the levels of security. If I create a document, I should be able to delete it. Recommendations to others considering the product Vertical text What business problems are you solving with the product? What benefits have ...

Great for colaboration, and helpful integrations into Jira, and other suites.

What do you like best? I enjoy the Markdown language, and the way that Confluence links to Jira. That way you can enter a Jira link and that is recognized. There are times when I have a Confluence wiki page that has references to Jira defect tickets in order to point out to readers how specific problems were solved. All of the txt highlighting for code, etc. What do you dislike? I am not clear on the Confluence Cloud to Organization LDAP integration. Suppose I remove a user from LDAP ...

Serves our needs well

What do you like best? We post articles to our Confluence Wiki, do some collaboration on the items. we use Confluence mostly as a static board for knowledge base items, or to post procedures or how-to's, that sort of thing. the structure and permissions setup makes it easy to setup knowledge base wiki items for just the teams that care about that data, so we dont clutter up the feed for everyone. What do you dislike? the text editor is a bit dated; it would be great if we could use ...

Collaborative Tool for document sharing

What do you like best? Confluence is a good tool, with a tree folders management, which allows to manage the documentation. It is able also to add comments, to share (or not some part, and get an history of all modifications. As this is an "open tool", a lot of goodies are available to make very great documentation. As the tool can be linked with JIRA, it's easy to include links between all tools of this family, which help a lot to share document - in Confluence - and tasks linked - ...

Confluence allows your team to document anything related to the project, and even things that aren't

What do you like best? The ease of use is probably my favorite feature for this application. Whether you like to use wiki markup or just stick to Rich Text Formatting it fits your needs. What do you dislike? One item that I dislike about Confluence is the irregularity for issues when we do an upgrade. Sometimes the upgrades go fine, sometimes they don't. But when they don't go fine we are usually down for around 4 hours waiting for our team to figure out the issue. Recommendations to ...

Great way to collaborate and "get work done!

What do you like best? The ease of getting information on a page that everyone can contribute to and see is amazing. I've used Confluence for about 5 years and love it. What do you dislike? Sometimes, when Atlassian pushes a new update, legacy versions are left behind on fixes. Maybe Atlassian could offer more hotfixes/patches instead of forcing a version bump? Recommendations to others considering the product Take a look at core offerings, and also available plugins. Often, if the ...

Great product

What do you like best? The ease of use and organization is great for knowledge management. What do you dislike? Having to connect with vpn for authentication. What business problems are you solving with the product? What benefits have you realized? Knowledge management and organization

Solid product for workplace Wiki

What do you like best? Good, solid editing tools and integration with Agile Jira for scrum and kanban make this product a winner. What do you dislike? The spaces are pretty handy but I find that if you're not very proactive about making sure you add in links, it becomes unused as people revert back to throwing a bunch of documents on a page without really taking the time to structure and sort. Recommendations to others considering the product Works well if you're also using other ...