Confluence Reviews in June 2026: User Ratings, Pros & Cons

Great collaboration tool

What do you like best? Confluence is a great tool for use to be able to collaborate on ideas and easily share useful information with our whole team. Integrated with JIRA, we can track why we are doing projects and what the progress is in those efforts. Excellent tool to utilize for on-boarding new employees. What do you dislike? Nothing to dislike with Confluence. Easy to create, reorganize, and the add-ons available really enhance the pages that you can create. Recommendations ...

Confluence review

What do you like best? It's is very flexible, but still has some structure What do you dislike? Some pieces are a little unintuitive. It's fine once you figure it out, but there is a little bit of a learning curve. What business problems are you solving with the product? What benefits have you realized? This is where our product building process gets turned into projects. Everything we build starts here.

Too customizable

What do you like best? I like best that you can use full formatting and html. Confluence functions like a wiki to store information for everyone to see. You must share this information with the right people though, for it to work. What do you dislike? It easily buries information. The email notifications are so frequent and meaningless that the first thing everyone did was hide them in a separate outlook folder--therefore notifications are totally and completely broken. No one knows ...

Great Groupware

What do you like best? Both on-premise and cloud options available. Integrated user management What do you dislike? No native Shibboleth authentication support What business problems are you solving with the product? What benefits have you realized? Inter-organizational Groupware tool

Great way to manage documentation

What do you like best? Intuitive user interface and clear documentation What do you dislike? Some commonly used features are not easily discoverable What business problems are you solving with the product? What benefits have you realized? Requirement documentation and developer documentation

Great collaborative documentation environment

What do you like best? The versatility of documentation options available for the user. The array of options to augment, and display your data. Ease of linking to other software, such as Jira. What do you dislike? The frequency of email notifications when pages you've subscribed to are updated. I've had colleagues edit important pages (that I've needed email notifications repeatedly over a short span of time, and have received tens of emails for every micro-change. Recommendations to ...

Great tool for internal company WIKIs

What do you like best? Being able to document processes and information for teams had really helped us onboard new team members faster and more efficiently. What do you dislike? The macros have changed during a recent upgrade. A lot of my content is now broken because the code macro appears to have been removed. Recommendations to others considering the product Don't remove macros in upgrades. Consider backwards compatibility! What business problems are you solving with the ...

Confluence

What do you like best? Document version history Variety of document templates to get started Clean integration with JIRA Excellent page editing and formatting options What do you dislike? navigation - you feel lost and the document organization is not well done. Recommendations to others considering the product The best documentation product to integrate with Jira. Easy to use and collaborate. What business problems are you solving with the product? What benefits have you ...

Confluence isnt bad

What do you like best? Confluence makes it easy to keep company info and data in one place. We can collaborate easily and quickly on projects and anything company related. What do you dislike? Sometimes it can be confusing to navigate, this may be more of an issue with my organizations layout however. Recommendations to others considering the product learn if it will satisfy your business needs before purchase. Seems to be robust with features What business problems are you solving ...

Intuitive, but has some quirks

What do you like best? Easy to find saved notes and share info company wide What do you dislike? Doesn't auto save while typing in a document What business problems are you solving with the product? What benefits have you realized? Good way to share information and have standardized procedures across multiple company sites