Confluence Reviews in June 2026: User Ratings, Pros & Cons

New collaboration space

What do you like best? Sharepoint has been replaced within the project team but the enterprise is still very much Sharepoint however the more people who start using the collaboration of Confluence the more traction and more users accept that this offers so much more in the agile software delivery model and it plays really nicely with Product Plan and Jira What do you dislike? Can become a bit hard to navigate and keep a structure to Recommendations to others considering the product ...

Awesome Database for Techs

What do you like best? We use Confluence a lot at my company in our Client Success Dept. All the techs are able to update our database that the rest of the department can use to help troubleshoot issues themselves. We can see current issues and their progress with the JIRA functionality. What do you dislike? There are so many different sides to Confluence it sometimes is hard to find exactly what I'm looking for whether that's a JIRA or a How To Page, or product suggestion. What ...

Amazing product to document design and processes for your team

What do you like best? 1. Organized way to list down your designs and processes 2. Connectivity to JIRA, leading the design directly connected to dev stories What do you dislike? May be a better editor to embed visio diagrams etc . For now we have to attach it or create an image to embed it in confluence page. What business problems are you solving with the product? What benefits have you realized? 1. Design organization 2. Process organization 3. Linking dev stories to ...

Confluence is great for creating how-to's and keeping track with the team.

What do you like best? Being able to create weekly happenings that check in on projects and tasks the team is doing. It is easy to keep project documents together as well as project plans. I like that you can link to Jira core easily to keep track of projects. The layouts and templates available for different documents are nice to create. The activity feed is useful to see if there are changes or who's been working on anything. I like the notifications in less busy times (in heavy use ...

Wikipedia for enterprises

What do you like best? The seamless integration on JIRA statuses right into the pages. Also the ability to link to other pages make drilling into the details easy. What do you dislike? The licensing model where it doubles each time. For example it jumps from 100 users to 250 users. The cost doubles as well. All add-ons will have to double as well. Recommendations to others considering the product Really useful if you use other Atlassian products as there is good ...

User friendly

What do you like best? I like how easy it is to find materials for my work. What do you dislike? I dislike that the search function is at times too vague. What business problems are you solving with the product? What benefits have you realized? Technical support issues. This site helps keep all of our current practices and procedures in one easily accessed database.

Confluence - Lots of Features, but only a few are necessary

What do you like best? Confluence is an effective way to gather best practices documentation in one easy location, and the wiki format is familiar and user friendly. What do you dislike? it's often difficult to tell when a particular document was last updated. What business problems are you solving with the product? What benefits have you realized? We need a central repository for workflow procedures and documentation.

We use Confluence for managing meeting notes, product requirements, customer documentation, and more

What do you like best? Confluence makes it extremely easy to collect meeting notes and follow up tasks that come out of meetings, allowing capturing of the little things that generally get lost post-meetings. The templates make product requirements easy to create and catalog using the backend tagging system. My favorite feature is the JIRA macro which allows for embedding JIRA reports in Confluence. This allows for displaying release reports of completed issues, time spent, and more. ...

Pretty good for a Wiki

What do you like best? The documentation editing tools are very powerful and easy to use. They also make it fairly easy to add items like tables and timelines. Integration with JIRA is also good, as should be expected as it's another Atlassian tool. What do you dislike? Importing documentation from other Wiki platforms like TWiki is painful. What business problems are you solving with the product? What benefits have you realized? Our documentation looks better, and is now better ...

Advanced support manager

What do you like best? Ability to reference use cases for process and software builds made by other employees What do you dislike? Navigation could be improved upon to make finding and sourcing information faster without having to view each individual page What business problems are you solving with the product? What benefits have you realized? Solving the problem of understanding use case decisions after the employee that originally wrote the process or feature leaves the company