Confluence Reviews in June 2026: User Ratings, Pros & Cons

Confluence is the home where requirements turns to delivery

What do you like best? Excellent way to organize the documents/ wire-frames/links to sub-classification of additional features What do you dislike? Can be made little easy with UI options for the non-technical folks. What business problems are you solving with the product? What benefits have you realized? Technical documents, RFP's, Reporting and many other monitoring.

Useful for centralized, broad communication

What do you like best? Familiar format; it's a wiki that can be edited by any team member. What do you dislike? Most of the time it gets out of date. There's definitely room to innovate. What business problems are you solving with the product? What benefits have you realized? Trying to communicate to a broad team. Acts as a central source of truth.

A great project management tool!

What do you like best? Confluence is an excellent tool to keep track of searchable documents and communicate effectively in regards to those documents. It is almost like a virtual huddle room, which makes collaborating a much easier task and improves work efficiency throughout your team. Confluence is designed to work well with Jira, which we also use. What do you dislike? There have been issues with the amount of accounts and pricing. The pricing varies by the number of users and the ...

Solid Wiki with JIRA integration

What do you like best? In a word: Widgets. Connect to Jira data. I also like the ease of creation and editing. What do you dislike? The formatting and colorization options could be better. What business problems are you solving with the product? What benefits have you realized? Great platform for communication to a company/group audience.

Confluence

What do you like best? What I liked best was creating technical documents for audience to view. What do you dislike? What I disliked was figuring things out on how to create and manage multiple pages. Recommendations to others considering the product I would definitely use Confluence as a mean to create technical documents. What business problems are you solving with the product? What benefits have you realized? I was able to create technical documents.

Awesome collaboration tool

What do you like best? Ease of use Visibility control for the wiki pages for collaborating within a small group What do you dislike? Moving pages to a different folder is sometimes painful What business problems are you solving with the product? What benefits have you realized? Requirement writing through collaboration across multiple people/teams

Real-time shared documentation - a must for collaborative, high achieving teams

What do you like best? The WYSIWIG document layout and the text formatting controls mean creating online documentation is a simple as using a word processor, coupled with the ease of publishing mean that documentation can be done as part of the task or activity What do you dislike? The email updates are great - when a page changes which you watch you get an email saying that it changed and what changed. Except what changed doesn't seem to work very well and I often spend a while trying ...

Great Tool for Storing Context

What do you like best? Confluence is a great resource for storing important content, data, and for knowledge share. Lots of times, your most valuable information can be found on a the hard drives of individual employees. I also like the searching functionality What do you dislike? I don't particularly like the layout, it can feel a bit dated. But I suppose that is personal preference, though. What business problems are you solving with the product? What benefits have you realized? ...

Great integrated product for our ALM framework

What do you like best? Integration with Atlassian products. Easy to use. Good change and version history. Ability to watch and share. Some macros are valuable. What do you dislike? Managing tree structure a little clunky. No real spreadsheet capability. Limited fonts and styles. Recommendations to others considering the product If you are using JIRA, this is the only logical approach. What business problems are you solving with the product? What benefits have you realized? We do ...

Easy to implement but rigid wiki software

What do you like best? Confluence is a relatively easy way to post and share information across teams. It is clear for non-technical users and is approachable for anyone at an organization. What do you dislike? I don't find confluence easy to customize or intuitive to navigate around - both of which have been key features of successful wiki softwares that I've seen used in the past. Recommendations to others considering the product If you need a pre-build, pre-managed wiki solution, ...