Confluence Reviews in June 2026: User Ratings, Pros & Cons

Basically a customizable fancier wiki

What do you like best? Article creation is easy and there are many templates. Plugins can be added to interact with other software, like databases and spreadsheets, JSON APIs, etc. What do you dislike? I do not like the search functionality. It is brittle and often does not return what you are looking for right away. Recommendations to others considering the product Try it out, and get used to the editor. It is not hard to use but has its quirks. Make sure the search function works ...

Best knowledge sharing tool we've used

What do you like best? All the intergration with the other Atlassian Apps. The Ease of use means anyone of any technical skill can use. Wiki Markup means an easy to use framework for building more complex documentation. Easy templating make consistent documentation a viable solution. Very customisable which means each wiki 'space' can look completely different. Plugins can easily add even more functionality to the system. Flexible to many teams needs and can easily be used across the ...

Great tool for collaboration with room for improvement

What do you like best? Simple and intuitive to create pages. Highly useful for my organization. Great tool for organizing and sharing up-to-date documentation. Allows you to set up permissions and restrictions on content. Clean interface. What do you dislike? Navigation can be complicated, especially when you're part of a large organization that has a lot of content on confluence. It can be difficult to search for what you need. What business problems are you solving with the ...

A wikipedia on steroids

What do you like best? We use Confluence to define our roadmaps and specifications as a team, collaboratively. Confluence lets us create different spaces to stay on topic, reducing noise and maximising the chances of adding value. What we put on each space is relevant and easy to find, so we can focus on what matters. In the software industry, software like this is vital. Not only we share information internally with the team, we can also give access to the customer, so they can update ...

Decent share center for relevant information

What do you like best? Easily set up and add new informational articles for your team to keep up to date with the technologies and best practices that are relevant to their work. What do you dislike? Somewhat disorganized - its easy to get lost in the mess of information with the layout of confluence; I'm not sure what they could do to improve the ux/ui but, aside from navigation layering (which can be tedious, its difficult for larger teams to clearly navigate the relevant ...

Good tool to share knowledge

What do you like best? Confluence works well as a company wiki for sharing info What do you dislike? Licensing can be a problem as we always appear to be on the edge of needing more What business problems are you solving with the product? What benefits have you realized? KT has improved since using confluence

Confluence for collaboration

What do you like best? Confluence is pretty easy to use if you keep it simple. There are a number of widgets and plug-ins that help expand the feature set. What do you dislike? I wish the formatting of pages was easier and more intuitive. Recommendations to others considering the product I think Samepage might be more comprehensive and user friendly. What business problems are you solving with the product? What benefits have you realized? It keeps everyone on the same page and ...

Agile product documentation development and maintenance

What do you like best? The ability to generate PDF/Word documents from Confluence spaces. What do you dislike? It generates a lot of email rubbish when updating pages with images. Recommendations to others considering the product Confluence is great if you want to create a product/Project document repository and wiki. What business problems are you solving with the product? What benefits have you realized? Product Documentation repository and Product Wiki.

Your answer to software documentation

What do you like best? Confluence lets you create documentation for your software while also providing a version control system. Like Google Docs, you can grant access to your peers for collaboration. What do you dislike? I dislike the need to download additional plug-ins to use certain formatting tools. All this can easily be integrated within the application itself. What business problems are you solving with the product? What benefits have you realized? Confluence provides a ...

Good for what we use it for

What do you like best? Document control makes revisions manageable. Cloud storage makes access easy anywhere. What do you dislike? Working with spreadsheets is not very easy. Multiple versions of them are stored instead of just one. Creating pages, instead of folders, is not as intuitive as you'd expect. Recommendations to others considering the product Not sure what else is out there and what other features are offered compared to Confluence, but it's better than Sharepoint or a ...