Confluence Reviews in June 2026: User Ratings, Pros & Cons

Barely use it

What do you like best? I guess it is a good space to document what needs to be documented What do you dislike? It does not seem to be easy to get to. It might be the way our company is using it. It feels like there are too many steps to take to get to it. I almost think I could get the same usage done with google docs. Recommendations to others considering the product Commit to use it. What business problems are you solving with the product? What benefits have you realized? The ...

A great technical wiki platform

What do you like best? The use of "spaces" to organize by top level categories and widgets to expedite layouts for individual pages. What do you dislike? Can get complex in regards to navigation if not setup correctly by space admin Recommendations to others considering the product If you use Jira it's a no-brainer. If you use another tool for managing projects, Confluence will provide a great platform to store long form content relating to your technical projects. What business ...

Great tool for collaborating on documentation

What do you like best? Ease of use, using short codes for text formatting, seeing revision history, linking between pages, and setting up a clean hierarchy (essentially a table of contents. Furthermore, this is a significant jump over using SharePoint as a document collaboration tool in terms of the previously mentioned features. What do you dislike? Nothing really, the tool has solved a huge problem for our client. Recommendations to others considering the product Awesome tool for ...

Confluence is a great tool to use to track productivity and documentation

What do you like best? We use confluence for documentation as well as a workflow for engineering. It's easy to use and allows for collaboration. What do you dislike? Reporting/Exporting isn't the best in JIRA. What business problems are you solving with the product? What benefits have you realized? Productivity Documentation Processes Tracking

Good for guides and information sharing within a company

What do you like best? Easy to find important company info, post guides, and share information internally What do you dislike? UI seems dated, and the site isn't as intuitive as it could be. Recommendations to others considering the product It gets the job done. What business problems are you solving with the product? What benefits have you realized? Availability of self-service information, and a centralized place to store guides and internal information about systems, ...

Confluence reviews

What do you like best? The ability to organize tasks and stay on schedule What do you dislike? It can get complicated if you don't know what you are doing. What business problems are you solving with the product? What benefits have you realized? Team communication, hour logging, task management, task organization

Great for collaboration, terrible for formatting

What do you like best? I have built an entire database of all of the resources my department uses and it is going to be a great resource to employees. The use of links, Macros and navigation is great. Next week is when everyone will begin to use it and I am excited for the collaboration to come so we can put everything in one place. I think Confluence is great for a development team, to keep status of issues that come up and keep everyone on a timeline for when items must be completed. I ...

great for collaboration

What do you like best? I like the comment section and the ability to see past versions of a document. It's also great to be able to tag users so they are notified of a post. What do you dislike? It would be nice if they highlighted the changes made from previous versions Recommendations to others considering the product It's a great tool if you are in product or a BA, it allows everyone to be able to collaborate and view What business problems are you solving with the product? ...

I use Confluence to author and manage documentation

What do you like best? Confluence makes it really easy to author and manage documentation. It is accessible throughout the entire organization. The documents can be worked on by multiple users. Search works great to find content. What do you dislike? I've found it difficult to control the indentation and line breaks exactly the way i want it. What business problems are you solving with the product? What benefits have you realized? Centralized place to store and access ...

Good repository/knowledge base solution

What do you like best? It's easy to add pages using a variety of templates What do you dislike? It has a somewhat high learning curve--but there are tons of tutorials available. Recommendations to others considering the product Be prepared to do some self-directed learning; it isn't terribly intuitive What business problems are you solving with the product? What benefits have you realized? We are using Confluence as a knowledge base, primarily how-to and blog articles.