Confluence Reviews in June 2026: User Ratings, Pros & Cons

lots of features but sometimes frustrating

What do you like best? creating simple documents is very straightforward and the features offered are nice.the macros and integrations with jira work very nicely What do you dislike? linking pages, changing default sort orders, etc, are not super obvious to the user What business problems are you solving with the product? What benefits have you realized? organization for documentation

Product Manager best friends and great integration with JIRA

What do you like best? I used confluence in my last few starts up and these are great for quick for writing product development, uploading of wireframe, collaboration and integration with JIRA. What do you dislike? There are limited support for tables formating. Only support basic table design and cannot customize table. Lots of improvement for the search. It is difficult to find content using search. What business problems are you solving with the product? What benefits have you ...

Using Confluence in the Workplace

What do you like best? I really enjoy being able to review and locate company resources easily and efficiently. Confluence allows our company to share training resources, personal stories, and insights into company development and growth. As a poster to Confluence, the editing is easy and user friendly, allowing me to put together a resource for my team, easily link pages, and include all of the information I need to. The expand sections are my favorite for keeping a nice, clean page ...

Great for team collaboration

What do you like best? Really enjoy how easy it is to manage permission, share data, information, and track progress as a company and/or teams. What do you dislike? Not the prettiest interface. which is certainly not a huge factor considering the functionality. What business problems are you solving with the product? What benefits have you realized? We're able to document processes, research and plan out projects, and create workflows all in the same place. By creating team spaces ...

Easy to Use UI and feature filled interface

What do you like best? Confluence allows me to create pages, artifacts, and diagrams easily so I can share with my team. Its pretty straight forward. What do you dislike? Some of the features are hard to find and hard to figure out what they do, some better documentation might help solve this. What business problems are you solving with the product? What benefits have you realized? Easily share documents across teams and mange comments/updates.

I love this tool

What do you like best? I like that Confluence integrates well with JIRA. it is very easy to use. Navigation through pages and space is really easy. I like comments and Like feature too. What do you dislike? Documentation available online is sometime not up to date. Also with more users it gets more expensive. What business problems are you solving with the product? What benefits have you realized? Using it to share knowledge across teams in my Project. I no longer have to keep local ...

Team collaboration without effort

What do you like best? — Centralization gives the team a single source of relevant information. — Centralization enables documents to be detached from individuals and teams, which can increase accuracy. — Centralization also allows your teams to know where to look when they are working on incident resolution, saving them brain cycles at 3am when a server goes down. What do you dislike? The decision from part of the Atlassian team to remove the markup mode from Confluence and ...

Confluence eliminates the need to know a guy to get IT help in a big office

What do you like best? I like that users can keep track of their own requests, and even assign them to colleagues in some instance. This has proven to be a useful feature because sometimes only the user putting in the ticket knows who they want to assign the ticket to. As in, sometimes it takes a few days for the IT service desk to find the correct person to assign a ticket. Being able to assign a ticket to a specific user eliminates this. What do you dislike? There is not much to ...

Good place for the team to collaborate

What do you like best? First and foremost, Confluence has improved our organization of client information. Confluence uses “Spaces” to group pages together and organize content – you can think of it like a top-level folder on your Desktop. Everything in that one folder is related, and this helps keep you organized. What do you dislike? The basic problem stems from the fact that Confluence puts both source files and production files on the same platform. This creates difficulties with ...

Slow

What do you like best? It's very feature rich. You can do a lot of things with it that you can't really do in other products like it. What do you dislike? It's very slow. Even the cloud version they have is slow. What business problems are you solving with the product? What benefits have you realized? Documentation of api's