Configure One Reviews in June 2026: User Ratings, Pros & Cons

Great Support, Limited Documentation

What do you like best? There has been first rate support, and they're willing to add customization where needed. Highly customizable, with clean output. What do you dislike? There is a lack of documentation on many functions and features. At times it has a hodgepodge feel. What problems are you solving with the product? What benefits have you realized? Learning how to create a user interface for configuring our product has heightened our awareness of the need for clear internal ...

Configure One Provides Excellent Software

What do you like best? The way the interface looks to users and all the ways you can customize it. What do you dislike? It can be difficult to reach staff at times for help with things. Also there are so many ways to set something up in the software that it can sometimes be difficult to both learn and remember how you set something up looking back. So many options are good, but there is a downside as well. Recommendations to others considering the product: Dedicate the time ...

Strong Product, Great Customer Support

What do you like best? Everything on their platform is configurable, so as an Admin I have a lot of power to make lots of adjustments to what the users can see and do on the platform. They have provided a free or easy fix for almost every issue that I have brought to their attention. I also like their ticketing system, it's helped me ensure that their are no open action items on my side. They have also been totally flexible with us adjusting the deadlines of projects, and they have ...

Configure One is the ultimate in user control and the support is second to none!

What do you like best? The ability to completely build out the product/interface/BOMs/documents/outputs, etc. completely, by our own internal team. What do you dislike? I have yet to find any downside with Configue One. Recommendations to others considering the product: Try it, it is the best! What problems are you solving with the product? What benefits have you realized? We have cut our quoting time by ~ 70+%. If the quote is done correctly, it takes about 2 minutes to ...

Great Application That Help For Productivity And Profitability.

What do you like best? Our customer can configure the new entity without difficulty and can continue to support Autodesk and Configure one with high standard. Increasing quota accuracy, price estimation and cost settings are great instruments that lead to competitiveness and profitability. What do you dislike? Sometimes slowly is worked in standard options causing functionality to slowly be added. Some possibilities to improve the software and add functionality that are not as ...

Manufacturing Complex Fire Trucks Can Be A Challenge.....Quoting Them Doesn't Have To Be...

What do you like best? We made the decision to partner with Configure One in late 2017. We reviewed several companies by attending countless demos and conducting hours of research to determine what configurator would meet our needs best. To be frank, the initial demos put most of the configurators we reviewed on a level playing field. After doing more research and asking more questions from other users, we requested all companies to dive in and show us the "nuts and bolts" of the admin ...

Easy to implement CPQ Tool

What do you like best? Configure One offers the flexibility to configure a wide range of customer products. What do you dislike? Given the tools wide range of flexibility, when first starting off, it can be difficult at times to remember how or where to go to set up something within the administration side of the tool. What problems are you solving with the product? What benefits have you realized? Configure One allows companies to create a fast, efficient, and mistake free CPQ ...

Flexible and Powerful CPQ Solution

What do you like best? Flexibility - The software provides the framework to be able to create products, rules, and pricing to configure and quote the products, from the very basic to the very highly complex. We have yet to run into a situation where we can't solve a configuration problem using this software. What do you dislike? Not much to dislike, Support is top notch. Problems and Questions are usually answered the same business day. Recommendations to others considering the ...

Very powerful software

What do you like best? Configure One has been our first CPQ experience, and it has really changed the way we do business. It has eliminated technical errors associated with manual entries, and has enabled us to reach our rep network with ease. As with any software, generally with flexibility comes complexity and at first the software can seem daunting, but once you become familiar with what tools are available there aren't too many problems this software cannot solve. What do you ...

Instant quotes for customers & thousands of man-hours saved by auto generated drawings, routings & B

What do you like best? Customer support has been phenomenal, especially when working with our Professional Services Project Manager, Angela Fett. Configure One carefully walked our team through the programming, making sure all our rules and the details of those rules were thoroughly tested and working properly before implementing. Even as we make yearly changes/updates/improvements, their customer support responds very quickly and is extremely helpful. What do you dislike? The amount ...