Configure One Reviews in May 2025: User Ratings, Pros & Cons

Very good system, some limitations

What do you like best? I like the fact it is very easy to learn, and very easy to quickly build something of use. The pricing methods, and flexibility of the system allow you to achieve no end of results for various configurations. What do you dislike? Due to the fact it is an out of the box system, it has quite a few limitations. Not being able to calculate deliveries is a massive problem for our business as it adds manual work back in. The cost of having changes made, as well as ...

Made2Manage (M2M) C1 API integration

What do you like best? We worked on an integration project with C1 and Made2Manage (M2M). Our company Schroth Systems connected the M2M ERP to Configure one using the API. Technical support was great and easy to work with What do you dislike? Nothing in particular, it seemed easy to use... What problems are you solving with the product? What benefits have you realized? We worked on the integration and it went smoothly. We add new parts from the ERP to C1, and transfer Bill of ...

Very Satisfied w/ it and absolutely love it!

What do you like best? Forces us to collect the best way to do something and get it down to something anybody can reproduce anytime. What do you dislike? How difficult and expensive it is to connect w/ other platforms like Quick Books On-line, PipeDrive, and/or Global Shop Recommendations to others considering the product: More connect friendly w/ platforms like Zapier, we use that to automate things and would be helpful! What problems are you solving with the product? What ...

Configure One Review

What do you like best? Very flexible and powerful configurator. Out of the box functionality is very granular with the possibility of enhancements. What do you dislike? Takes a lot of work to support a configurator. This isn't a bad thing, it just makes maintenance more of an effort. What problems are you solving with the product? What benefits have you realized? Product configurations and process optimizations. Correct configurations turn into accurate orders.

C1 Support for recent upgrade was great.

What do you like best? The Configure One support staff were very helpful and quick to respond when we had issues with the upgrade of C1 from V10 to V11. We have several issues that arose and C1 support was quick to respond, even outside normal working hours. What do you dislike? The C1 help center ticket system is a little clunky. Recommendations to others considering the product: I have reviewed many different CPQ systems and C1 is the recommended CPQ system. What problems ...

Configure One Provides Excellent Software

What do you like best? The way the interface looks to users and all the ways you can customize it. What do you dislike? It can be difficult to reach staff at times for help with things. Also there are so many ways to set something up in the software that it can sometimes be difficult to both learn and remember how you set something up looking back. So many options are good, but there is a downside as well. Recommendations to others considering the product: Dedicate the time ...

Strong Product, Great Customer Support

What do you like best? Everything on their platform is configurable, so as an Admin I have a lot of power to make lots of adjustments to what the users can see and do on the platform. They have provided a free or easy fix for almost every issue that I have brought to their attention. I also like their ticketing system, it's helped me ensure that their are no open action items on my side. They have also been totally flexible with us adjusting the deadlines of projects, and they have ...

Great Support, Limited Documentation

What do you like best? There has been first rate support, and they're willing to add customization where needed. Highly customizable, with clean output. What do you dislike? There is a lack of documentation on many functions and features. At times it has a hodgepodge feel. What problems are you solving with the product? What benefits have you realized? Learning how to create a user interface for configuring our product has heightened our awareness of the need for clear internal ...

New Customer

What do you like best? We are about 50% of the way through our implementation, and the support team has proven knowledgeable and responsive. Configure One is an incredibly capable CPQ platform. It has addressed all of our needs from a configuration logic, pricing and output documentation standpoint standpoint. What do you dislike? The online help tools are sometimes too shallow in helping answer questions about how to accomplish something. It would be helpful if these pages showed ...

Product is robust

What do you like best? We have a complex product line, and have been able to use C1 logic to build the foundation for our quoting sales tool. What do you dislike? The user interface takes some getting used to. Recommendations to others considering the product: It will be easier to design and develop the configurator if you have some of the flow charts on the sales processes documented. What problems are you solving with the product? What benefits have you realized? Most of ...