Configure One Reviews in May 2025: User Ratings, Pros & Cons

Great long term solution partner

What do you like best? Configure One actively pursues an open dialogue with customers about how they can provide a valuable platform for meeting customers' needs. What do you dislike? Broad customer base can make it difficult to get industry or situation specific solutions Recommendations to others considering the product: Invest the time and money to define your requirements well. What problems are you solving with the product? What benefits have you realized? Many ...

The real deal.

What do you like best? There are no up sells with C1. There are no hidden costs. The software is really flexible and great at adapting to your manufacturing needs. I was also impressed with their team of professionals. Everyone is extremely knowledgeable and does what ever it takes to obtain your visions or find a solution to help advance your company. There is a great level of organization shown C1 and their trouble ticket system is great and keeps everyone on task during any issue or ...

We have been using the configurator for 15 years and have been very satisfied with the product

What do you like best? I like the ease of use and customization the program provides. They were always responsive to our request for assistance in the past and their current support system is efficient and helpful when I have run into issues. The system is customizable and that helps when our products change and we are able to implement those changes quickly. What do you dislike? At times, one downside is the cost to add something new to the functionality. Recommendations to others ...

Great Product for Our Customers

What do you like best? Flexibility it allows our customers to have when using our tool. we can incorporate our own branding, look and feel. They are able to access specific products that require our audience to spec out projects in a timely manner and all online. Very flexible with API's we may want to consider using in the future, such as a CRM or Augmented reality. What do you dislike? Trouble with customizing login screen, and other areas related to mobile devices. Need to know ...

Configure One is helping us to have a smoother and accurate Quote to Order flow

What do you like best? The appearance of the output has improved and the ability to have security around what a User can/cannot do What do you dislike? How inflexible it is for a trained Admin to create Custom Fields anywhere other than Inputs outside of CCA. Recommendations to others considering the product: The C1 UK Team are good to work with and take their time to have a full understanding of your needs. They may not have the exact solution you are looking for, but will ...

We're right, every time, thanks to Configure One

What do you like best? Configure One enables us to confidently bid complex systems knowing our orders will ship accurately, every time. What do you dislike? At this time, we have not experienced any major hiccups or dislikes. Recommendations to others considering the product: Dedicate an employee full time to develop and maintain What problems are you solving with the product? What benefits have you realized? With an accurate bidding process, Configure One has saved our ...

Great people, great company.

What do you like best? I really like the people I have had the pleasure of meeting at Configure One. They are *very* good at what they do, experts at finding solutions, and very friendly to boot. And the Configure One configurator has made a major impact at our company - it has changed the way we run an entire division, and continues to do so. I also like the business model as a whole, which follows the feed a man a fish/teach a man to fish concept. It is unique that they offer ...

Implementing a quoting system for a highly complex product.

What do you like best? The product is very versatile and their team is very helpful and supportive. What do you dislike? The development side of the software does not seem to be designed for our complexity. What problems are you solving with the product? What benefits have you realized? Outdated price sheet and proposal processes.

Continuous improvement

What do you like best? Salesforce connections (with additional customization's) allow us to report effectively on quote data. Other competitors licence their software on a per user licence fee. With configure-one you aren't locking yourself into an ever growing expense. Customizations that have been built to make the software to meet our unique needs. Configure-One continues to improve their software. Over the years the stability and reliability of their software has always been ...

Seems very capable, don't have enough experience to know yet.

What do you like best? I like the availability of options and customization. It seems as though it will suit us well but I have only been working with it for a couple of days. What do you dislike? It seems hard to program and update, but again I don't have much experience with it. What problems are you solving with the product? What benefits have you realized? Speed of quoting and pricing.