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9.1

Spot Score

Concord - Contract Management Software

Concord Reviews in June 2026: User Ratings, Pros & Cons

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4.2

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Concord Reviews & Ratings

4.2

Very Good

Based on 113 ratings & 111 reviews

Rating Distribution

Excellent

(68)

Very Good

(33)

Good

(5)

Poor

(2)

Terible

(3)

Spotsaas Editor’s POV

Concord stands out as an exceptional solution for contract management, particularly favored by small businesses for its user-friendly interface and powerful features. Customers appreciate how Concord streamlines the creation of templates, contract drafting, and electronic signature requests, all while ensuring standard terms remain intact. The collaboration ...Read more

Concord pros and cons

  • Streamlines contract creation and management processes efficiently.

  • Easy to collaborate on approval stages and create templates for regular use.

  • Seamless electronic signature requests with user-friendly interface.

  • Helpful customer support and responsive team.

  • Integration issues with Salesforce and lack of complete functionality.

  • Clunky signature process, especially before Docusign integration.

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Showing 71-80 out of 111

A

Anonymous

11/02/17

3.5 out of 5

Recently began using Concord

What do you like best? The product is easy to use once you become familiar with its nuances. What do you dislike? I would like the ability to run reports from the data that is entered. What business problems are you solving with the product? What benefits have you realized? Streamlining our contracting process.

A

Anonymous

10/30/17

4 out of 5

Concord is great for contract organization.

What do you like best? We've loved how easy it is to tag contracts to specific categories and how the UI makes the different timelines easy digestible. What do you dislike? Executing contracts with non-tech savvy individuals through Concord has been a learning curve, though it has improved over time. The permissions can also be confusing. Recommendations to others considering the product Concord is great for contract management, but still needs some work for contract negotiation and ...

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A

Anonymous

10/24/17

2.5 out of 5

Concord is an awesome tool for Contract Management Purposes

What do you like best? The concord tool helps with keep the contract process organized from beginning to end. The on-boarding process can be very easy because you can attach all your supporting documentation and share with a click! The reviewing, negotiation and signing process is made easy using this tool. No more printing and mailing! What do you dislike? I wish the tool would have more features for post implementation so that we can capture the full contracting process in Concord. ...

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Anonymous

10/23/17

4.5 out of 5

Easy to use and to train new users. Organized and functional. Excellent customer service,

What do you like best? Concord is very easy to use and navigate. I have had no issues on training new users. What do you dislike? I like the option of having stackable folders, which I did not find was an option with Concord. What business problems are you solving with the product? What benefits have you realized? We are a Non-Profit with over 150+ contracts with different Counties and school districts. Some times we'll have multiple contracts with one County. It's easy to track and ...

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A

Anonymous

10/23/17

4 out of 5

Streamlined Our Contract Process

What do you like best? It's very easy to track contracts throughout the writing, negotiation, signing, & execution process. The on-boarding process was made very easy, thanks to our Account Manager who walked us through that process and went the extra mile to make sure it was setup perfectly for our needs. What do you dislike? I wish there were more robust reporting features- such as summarizing financial clauses by month/year and some way to mark them as paid or unpaid. That would be an ...

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A

Anonymous

10/13/17

4 out of 5

Concord Review

What do you like best? I really like how Concord makes it easy for multiple users to work in the same environment. What do you dislike? I wish there was a better way to create a folder structure with your contract rather than a big long list. What business problems are you solving with the product? What benefits have you realized? A safe place for secure contracts where various members of the team can refer back if needed.

A

Anonymous

07/15/17

4.5 out of 5

I'm sold, and I haven't even tried all the features

What do you like best? In my line of work the Service Agreement is vital before anything can be done for the client. However, my client are often not in the same place as me. Concord has eliminated the endless emails back and forth to try and get everything signed. I will admit that I have not even set up proper templates yet, and am barely using the software as a contract management software, as much as I am using it like a e-sig software. What do you dislike? Somehow, despite being ...

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Anonymous

04/14/17

1.5 out of 5

It was excruciating and laborious.

What do you like best? Everything seemed fine with the software when I first implemented it. Everything seemed to fall into place like I wanted it to. The interface is very easy to use and I liked the audit trail feature a lot. What do you dislike? I am truly dumbfounded that not a single person who has written a review about this product has mentioned that the contracts you share often times end up in the recipient's junk folder. This has dragged out our contract signings to days ...

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Anonymous

12/09/16

4 out of 5

A great product for contract management!

What do you like best? I like Concord because it allows you to track contract changes, as well the status of each contract - whether it was signed or not. It gives you an element of control, which is always good. What do you dislike? In all honesty I have yet to find problems at least based on our usage within the team. I'm an early adopter and so far the signs seem positive. Perhaps, some front-end could be improved with the product, and navigation to me is something that could always be ...

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Anonymous

11/20/16

5 out of 5

Somebody finally understands contract workflow

What do you like best? I have tried about half a dozen different "contract signing/management" apps over the past several years. They all work, but there have always been limitations that require clunky workarounds. Concord is the first one I have tried that makes it easy to manage contract changes (and the back and forth required to agree on those changes and signing both with people inside my organization and outside. What do you dislike? It differs from other tools I have tried in that ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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