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CoinPayments offers custom pricing plan
Coinpayments has received mixed feedback in the past year, showcasing both satisfied and dissatisfied customers. On the positive side, users have highlighted the fast response times, gratefulness for quick issue resolution, and appreciative comments towards the customer service team for prompt assistance. The platform has been commended for its transparent ...Read more
Efficient and fast refund process for incorrect transactions, demonstrating good customer support.
Responsive customer service that swiftly resolves issues and provides necessary assistance.
Trustworthy and respectful interactions with users, upholding credibility and reliability in service.
Transparent transactions and clear communication, ensuring users understand the process.
Complicated and stringent withdrawal processes, especially with minimum limits and high withdrawal fees, causing inconvenience for users.
Lack of proper customer service communication, leading to frustration and difficulties in accessing support.
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Showing 621-630 out of 680
M
Micgold
01/13/21
I made a payment to the site and it was…
I made a payment to the site and it was transferred to your site. I made a mistake in the payment and sent less than I needed. After that, I received an email that I can return my sent money back. But I received only 60% of my total amount. I opened the ticket, there I was told that everything else is the commission of the BTC network. But in the transaction I see a payment that is 10-12 times larger than mine and it is in 1 transaction, for some reason I have to pay for the commission for ...
Read more
M
Micgold
01/13/21
I made a payment to the site and it was…
I made a payment to the site and it was transferred to your site. I made a mistake in the payment and sent less than I needed. After that, I received an email that I can return my sent money back. But I received only 60% of my total amount. I opened the ticket, there I was told that everything else is the commission of the BTC network. But in the transaction I see a payment that is 10-12 times larger than mine and it is in 1 transaction, for some reason I have to pay for the commission for ...
Read more
T
toby
01/12/21
scam
I tried to withdraw my crypto balances I found they disabled withdrawing then closed my account with no reason
T
toby
01/12/21
scam
I tried to withdraw my crypto balances I found they disabled withdrawing then closed my account with no reason
BR
Benjamin R
01/10/21
Too high fees
I wanted to purchase something with BTC for 25€, so i got a 25€ crypto gift card.When attempting to buy the goods, the transaction fees are almost as high as the goods i wanted to buy.Not recommended!
BR
Benjamin R
01/10/21
Too high fees
I wanted to purchase something with BTC for 25€, so i got a 25€ crypto gift card.When attempting to buy the goods, the transaction fees are almost as high as the goods i wanted to buy.Not recommended!
B
Brad
01/06/21
FIRST CLASS TRASH Closed my account and…
FIRST CLASS TRASH Closed my account and took over $1000 in my money!Hi coinpayments.net don't try to cover up your crap... You know very well you closed my account and did not give me access again to withdraw my crypto! So yes, coinpayments.net is First Class Trash and criminal! How quickly you reply to my review but, took days and endless emails for you to reply to me and never grant me access to my account and coin money! Your very sad attempt to cover up your criminal activity is a joke! ...
Read more
B
Brad
01/06/21
FIRST CLASS TRASH Closed my account and…
FIRST CLASS TRASH Closed my account and took over $1000 in my money!Hi coinpayments.net don't try to cover up your crap... You know very well you closed my account and did not give me access again to withdraw my crypto! So yes, coinpayments.net is First Class Trash and criminal! How quickly you reply to my review but, took days and endless emails for you to reply to me and never grant me access to my account and coin money! Your very sad attempt to cover up your criminal activity is a joke! ...
Read more
M
M.B
01/05/21
Dubious refund practices and inexplicable fees
I wanted a refund of BTC worth $5 that I accidentally paid too much. They told me, they won't refund because TX fees were too high. At the time of writing they charge a ridiculous 0.0004 BTC flat fee for everything. No consideration of individual payment characteristics like transaction size, priority etc. I asked several times for the reasons of a flat fee this high but I only got evasive answers and they didn't provide any reasonable facts. Instead they try to lull you by lengthy ...
Read more
M
M.B
01/05/21
Dubious refund practices and inexplicable fees
I wanted a refund of BTC worth $5 that I accidentally paid too much. They told me, they won't refund because TX fees were too high. At the time of writing they charge a ridiculous 0.0004 BTC flat fee for everything. No consideration of individual payment characteristics like transaction size, priority etc. I asked several times for the reasons of a flat fee this high but I only got evasive answers and they didn't provide any reasonable facts. Instead they try to lull you by lengthy ...
Read more
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