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CoinPayments - Cryptocurrency Wallets

CoinPayments Reviews in July 2025: User Ratings, Pros & Cons

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CoinPayments Reviews & Ratings

3

Good

Based on 273 ratings & 680 reviews

Rating Distribution

Excellent

(360)

Very Good

(21)

Good

(18)

Poor

(12)

Terible

(269)

Expert's Review

Coinpayments has received mixed feedback in the past year, showcasing both satisfied and dissatisfied customers. On the positive side, users have highlighted the fast response times, gratefulness for quick issue resolution, and appreciative comments towards the customer service team for prompt assistance. The platform has been commended for its transparent ...Read more

CoinPayments pros and cons

  • Efficient and fast refund process for incorrect transactions, demonstrating good customer support.

  • Responsive customer service that swiftly resolves issues and provides necessary assistance.

  • Trustworthy and respectful interactions with users, upholding credibility and reliability in service.

  • Transparent transactions and clear communication, ensuring users understand the process.

  • Complicated and stringent withdrawal processes, especially with minimum limits and high withdrawal fees, causing inconvenience for users.

  • Lack of proper customer service communication, leading to frustration and difficulties in accessing support.

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Showing 611-620 out of 680

GA

Grace Athens

02/05/21

5 out of 5

My problem has been ressolved. Coinpayments is great

My issue has now been resolved. I will tell my members to remove their bad rating and give you good rating. Moving forward, even if you want to terminate an account, ensure that you refund the person. Thanks

GA

Grace Athens

02/05/21

5 out of 5

My problem has been ressolved. Coinpayments is great

My issue has now been resolved. I will tell my members to remove their bad rating and give you good rating. Moving forward, even if you want to terminate an account, ensure that you refund the person. Thanks

JB

Jonathan Baker

02/04/21

1 out of 5

Avoid CoinPayments. Thieves

I did a coin conversion from XRP to BTC and had an issue. The conversion status says “Funds Sent”, but never received them as the new coin. It’s been well over a week now, I’ve filed multiple tickets with the info required and have only received automated replies that don’t pertain to the issue. The same email says to reply to it for a person to see it, which I did. Still nothing. I have basically had $1,000+ in XRP stolen from me. *Edit to reply to CoinPayments reply* Within 30 minutes of ...

Read more

L

Lavern

01/26/21

1 out of 5

Terrible Site

This is my second payment with them I didn't receive a refund for. First payment was around $2. they told me they can't refund because it's low amount and transaction fees are high, I said nevermind. Second Payment was for $14 and they didn't refund me, They said no payment was received while Blockchain showing transaction is confirmed. My payment ID is CPFA4FPUF6YSBNXBCTD7UREDE9 Stay Away from This Site

AD

Allen Dela Rosa

01/24/21

5 out of 5

costumer service

Good costumer service

AD

Allen Dela Rosa

01/24/21

5 out of 5

costumer service

Good costumer service

MR

Max Renshaw

01/24/21

1 out of 5

Absolutamente no se puede confiar

Absolutamente no se puede confiar, cuando Bitcoin Cash se bifurcó, apoyaron las monedas antes y después, pero no para la división. cuando las monedas se partieron, robaron BSV a todos los pueblos. Son delincuentes y no los usan por ningún motivo. revise todas las reseñas.

DB

Damir Badriev

01/23/21

1 out of 5

У меня пропали средства с этого…

У меня пропали средства с этого кошелька СoinPayments! 12.12.2020 я зашел в свой кабинет посмотреть мои вложенные на кошельке средства. Но на кошельке их не оказалось. Транзакции переводов от 7.01.2020 не отслеживались куда были переведены средства. Кроме создателей и поддержки данного кошелька никто не мог перевести мои средства, т.к. при двух факторной авторизации мне не приходил никакой код на почту для входа в кабинет. До сих пор я не могу связаться с службой поддержки.

S

Sam

01/18/21

3 out of 5

Good customer suport

I decided to use another platform. This company has to many restrictions. They do offer good customer support.

MR

Max Renshaw

01/14/21

1 out of 5

Refused to split coins and stole BCHSV

Refused to split coins and stole BCHSV, very unprofessional and they are 100% thieves. Do Not use!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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