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CoinPayments - Cryptocurrency Wallets

CoinPayments Reviews in July 2025: User Ratings, Pros & Cons

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CoinPayments Reviews & Ratings

3

Good

Based on 273 ratings & 680 reviews

Rating Distribution

Excellent

(360)

Very Good

(21)

Good

(18)

Poor

(12)

Terible

(269)

Expert's Review

Coinpayments has received mixed feedback in the past year, showcasing both satisfied and dissatisfied customers. On the positive side, users have highlighted the fast response times, gratefulness for quick issue resolution, and appreciative comments towards the customer service team for prompt assistance. The platform has been commended for its transparent ...Read more

CoinPayments pros and cons

  • Efficient and fast refund process for incorrect transactions, demonstrating good customer support.

  • Responsive customer service that swiftly resolves issues and provides necessary assistance.

  • Trustworthy and respectful interactions with users, upholding credibility and reliability in service.

  • Transparent transactions and clear communication, ensuring users understand the process.

  • Complicated and stringent withdrawal processes, especially with minimum limits and high withdrawal fees, causing inconvenience for users.

  • Lack of proper customer service communication, leading to frustration and difficulties in accessing support.

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Showing 581-590 out of 680

AB

Anna B

04/14/21

5 out of 5

"Great crypto wallet and payment gateway for e-commerce websites"

What do you like best about CoinPayments Wallet? The wallet is very easy to use and it has all the features I need What do you dislike about CoinPayments Wallet? Nothing that I am aware of - all's been very good so far What problems is CoinPayments Wallet solving and how is that benefiting you? I definitely love that their processing fees are so low. And all transactions are complete super fast. So I don't need to wait for a bank to approve it or anything like that

AB

Anna B

04/14/21

5 out of 5

"Great crypto wallet and payment gateway for e-commerce websites"

What do you like best about CoinPayments Wallet? The wallet is very easy to use and it has all the features I need What do you dislike about CoinPayments Wallet? Nothing that I am aware of - all's been very good so far What problems is CoinPayments Wallet solving and how is that benefiting you? I definitely love that their processing fees are so low. And all transactions are complete super fast. So I don't need to wait for a bank to approve it or anything like that

PK

Private Keeper

04/14/21

4 out of 5

Several remarks

You know, I would put a rating of 3.5, but since this rating can not be put, I will set 4 stars. Why - I will describe in the paragraphs below: 1) Recently, there have been constant delays in sending a notification to the store that the payment was successful. The user's transaction has confirmation, the payment page says that the payment is completed, and the buyer can not download the digital product. Sometimes the waiting time is up to half an hour. 2) There is no automatic redirect to ...

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CL

Cody Lee

04/12/21

1 out of 5

I was literally 3 cents short on paying…

I was literally 3 cents short on paying for an order that was 62$ total through Overstock. I guess I didn't have enough to pay for the network fee, which wasnt ultimately clear. I tried contacting Overstock about this and they dont care / keep saying I need to contact CoinPayments. When coin payments sent me the bitcoin back it was short 20 some dollars. Ridiculous. For a transaction that was short 3 cents they keep 1/3rd of the total payment?!?! Wow. STAY AWAY FROM THIS SCAM COMPANY.

CL

Carl Lennon

04/06/21

1 out of 5

Complete scam

Complete scam, avoid at all costs. They run a "communal wallet" This means that their fees are stupidly high, they cannot refund you if something goes wrong, and straight up just steal any funds that you are owed giving excuse after excuse. No commercial payment system should behave like these guys. I hope that when regulation comes in that these will be first to go. Edited to reply to coinpayments. Your network fee may be low to pay YOU, but when someone needs a refund, suddenly it is ...

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SS

Stephen Shiveley

04/04/21

1 out of 5

Scam artists

Scam artists, avoid! I deposited money into the wallet to pay for a website subscription, unaware of the astronomical transaction fees. $50 worth and their transaction fees are even higher then that so it was a complete loss and they are unwilling to help out at all. Reply to coin payments comment: Your response is not factual. You say you charge .5% of a total transaction? Then why on my transaction of .0004 btc was I required to pay .0005 btc (about $30). I would have gladly payed .5% but ...

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C

corporate-svcapital-io

03/31/21

5 out of 5

We have been using CoinPayments as a…

We have been using CoinPayments as a payment service for our multiple business merchant accounts. We found it smooth, easy, secured and reliable. It has been indeed good time doing business with CoinPayments and looking forward for the long run. Keep up the good work CoinPayments team.

C

corporate-svcapital-io

03/31/21

5 out of 5

We have been using CoinPayments as a…

We have been using CoinPayments as a payment service for our multiple business merchant accounts. We found it smooth, easy, secured and reliable. It has been indeed good time doing business with CoinPayments and looking forward for the long run. Keep up the good work CoinPayments team.

JW

Jonny Walsh

03/27/21

1 out of 5

I agree with many other reviews here…

I agree with many other reviews here this service is of little or no use if you are dealing in small or even medium size amounts. The fees are are crippling.

JC

Julien Calado

03/25/21

2 out of 5

Fees ???????????????

This is pretty secure, but 0.02 ETH fees each transaction ?! What the hell?! 40€ for 100€ transaction

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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