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CoinPayments - Cryptocurrency Wallets

CoinPayments Reviews in July 2025: User Ratings, Pros & Cons

Simplify your crypto transactions with ease.

3

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CoinPayments Reviews & Ratings

3

Good

Based on 273 ratings & 680 reviews

Rating Distribution

Excellent

(360)

Very Good

(21)

Good

(18)

Poor

(12)

Terible

(269)

Expert's Review

Coinpayments has received mixed feedback in the past year, showcasing both satisfied and dissatisfied customers. On the positive side, users have highlighted the fast response times, gratefulness for quick issue resolution, and appreciative comments towards the customer service team for prompt assistance. The platform has been commended for its transparent ...Read more

CoinPayments pros and cons

  • Efficient and fast refund process for incorrect transactions, demonstrating good customer support.

  • Responsive customer service that swiftly resolves issues and provides necessary assistance.

  • Trustworthy and respectful interactions with users, upholding credibility and reliability in service.

  • Transparent transactions and clear communication, ensuring users understand the process.

  • Complicated and stringent withdrawal processes, especially with minimum limits and high withdrawal fees, causing inconvenience for users.

  • Lack of proper customer service communication, leading to frustration and difficulties in accessing support.

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Showing 571-580 out of 680

HH

Hristo Hristov

04/20/21

1 out of 5

Avoid this company they are thieves !!

Avoid this company they are thieves !!! I paid an item with them, then they said they would refund me, only half of my transaction. SCAM, SCAM, SCAM.

B

Bryant “Medicine Man” Anderson

04/19/21

5 out of 5

I love CoinPayments

I love CoinPayments. I use them for merchant services since 2017. I have never had a hiccup or any issue with their services. I was really surprised to see such a low score here on TrustPilot. CP deserves better than this. Solid company. As a business owner I understand that - You cant please everybody!

B

Bryant “Medicine Man” Anderson

04/19/21

5 out of 5

I love CoinPayments

I love CoinPayments. I use them for merchant services since 2017. I have never had a hiccup or any issue with their services. I was really surprised to see such a low score here on TrustPilot. CP deserves better than this. Solid company. As a business owner I understand that - You cant please everybody!

NS

Nelson Silva

04/19/21

2 out of 5

About Ictraders Payment

Why I didn't received/appeared my payment in Ictraders.us from the coinpayments transaction. Please help me.

R

rob

04/18/21

2 out of 5

support is just sad

Date of experience: April 19, 2021

GT

Gültekin Temtek

04/17/21

1 out of 5

technical team is not available for 1 month

I wait answer from support about my KYC. I have some BTC but I can't withdraw. I don't remember how many ticket I send. I did KYC and send ticket. My username cryptosignalapp

M

Mgxchange

04/16/21

1 out of 5

Service interrupted for unknown reason.

Date of experience: April 17, 2021

V

Vladimir

04/15/21

5 out of 5

Super service

Date of experience: April 16, 2021

V

Vladimir

04/15/21

5 out of 5

Super service

Date of experience: April 16, 2021

VS

Victor Santana

04/15/21

1 out of 5

Stay away from these mongrels

Stay away from these mongrels. The transaction fee is astronomically HIGH, like price gouging high. They come here and try to be witty in their replies against the people telling the truth, but you're just trash. Let me debunk that statement that your fees are "what they are" and that you have "no control over", I did several transactions this morning getting charged about .92 to $1.98, on other platforms, then I sent some to you since this one website requested to use you and lo and ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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