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CoinPayments - Cryptocurrency Wallets

CoinPayments Reviews in July 2025: User Ratings, Pros & Cons

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CoinPayments Reviews & Ratings

3

Good

Based on 273 ratings & 680 reviews

Rating Distribution

Excellent

(360)

Very Good

(21)

Good

(18)

Poor

(12)

Terible

(269)

Expert's Review

Coinpayments has received mixed feedback in the past year, showcasing both satisfied and dissatisfied customers. On the positive side, users have highlighted the fast response times, gratefulness for quick issue resolution, and appreciative comments towards the customer service team for prompt assistance. The platform has been commended for its transparent ...Read more

CoinPayments pros and cons

  • Efficient and fast refund process for incorrect transactions, demonstrating good customer support.

  • Responsive customer service that swiftly resolves issues and provides necessary assistance.

  • Trustworthy and respectful interactions with users, upholding credibility and reliability in service.

  • Transparent transactions and clear communication, ensuring users understand the process.

  • Complicated and stringent withdrawal processes, especially with minimum limits and high withdrawal fees, causing inconvenience for users.

  • Lack of proper customer service communication, leading to frustration and difficulties in accessing support.

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Showing 561-570 out of 680

PT

Pegas touristik

05/19/21

1 out of 5

используем платежную систему…

используем платежную систему coinpayment , они мошенники. Своровали деньги у нас со счета сегодня ночью. Без двухфакторной авторизации сняли деньги у нас. Пишем не отвечают. Вообщем не рекомендую их прям совсем. Почитал другие отзывы не первый раз так делают. Полный SCAM будьте аккуратны. Даже сказать нечего больше.

PT

Pegas touristik

05/19/21

1 out of 5

используем платежную систему…

используем платежную систему coinpayment , они мошенники. Своровали деньги у нас со счета сегодня ночью. Без двухфакторной авторизации сняли деньги у нас. Пишем не отвечают. Вообщем не рекомендую их прям совсем. Почитал другие отзывы не первый раз так делают. Полный SCAM будьте аккуратны. Даже сказать нечего больше.

BL

B L

05/02/21

5 out of 5

Customer Service

I appreciate their customer service and help with recovering a refund from a previously unresponsive merchant. They did exactly what a payment intermediary should do, thanks again.

NH

Name Here

04/29/21

5 out of 5

Crypto Noobs Bother Me

Being a service provider to the crypto currency industry is a tough gig. New people don't seem to understand how how it works and these negative reviews seem to be all about how it's CoinPayments fault. This is not the case and I've been using them for 5 years, (they've been operating since 2013). Sheesh.

LB

Lloyd Biggers

04/27/21

1 out of 5

Very high withdrawed fee 0.001 BTC (~…

Very high withdrawed fee 0.001 BTC (~ $60)

EV

Ernesto V

04/27/21

1 out of 5

Suddenly turned into the most expensive…

Suddenly turned into the most expensive platform to use, without any notice. Stay away! Use Coinbase which has free withdrawals. Coinpayments is 0.0007 which equals to 40 usd. Insanity! I can see in their commments to other people mentioning this, they say they have no control in it, and it's because of the current state of the bitcoin network. Which is an absolute lie, platforms like Coinbase, Bitpay, Binance and etc, is also totally unaffected by any fictive network change. The ...

Read more

MÇ

mustafa çolakolğlu

04/26/21

1 out of 5

On 19th of May I wanted to buy some…

On 19th of May I wanted to buy some Amazon gift cards and made a payment from a webpage, their payment company is coinpayments. Webpage said transaction timed out, money is out of my wallet, weboage doesn't care, Noone to ask at coinpayments, can't send email, no online support, can't make a ticket everytime it's blocked so basically they steal my money!!! Be careful with these scammers they are just online thieves

FA

Fernando Aguilar

04/26/21

1 out of 5

Quiero validar mi cuenta y se cierra la…

Quiero validar mi cuenta y se cierra la pagina. No puedo subir ni un documento. No hay soporte en Ecuador de como comprar. Terrible

J

Jordan

04/22/21

1 out of 5

Worst ever!

Worst ever!I had to close my account due to a High withdrawal fee!They increase every day!Just search around, you will find better platforms.

C

Customer

04/21/21

3 out of 5

Mediocre

They asked for more and more documents, contracts with our customers, etc.. Sometimes we had to wait several days for a reply from the support.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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