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CoinJar Wallet offers custom pricing plan
Coinjar has garnered praise for its exceptional customer support, with reviewers highlighting the quick responses and effective solutions provided by the support team. Users have consistently lauded the platform for its user-friendly interface and ease of use. The support staff at Coinjar have been commended for their professionalism and helpfulness, making ...Read more
Excellent and swift customer support that provides effective solutions.
Support staff are friendly, patient, and provide clear explanations.
User-friendly platform with easy navigation.
Helpful assistance in restoring accounts and addressing issues promptly.
Some users experienced delays and lack of responses from support regarding account and transaction inquiries.
Support response times could be quicker in certain cases, impacting user experience.
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Showing 81-90 out of 2332
SA
Saeid Akbari
11/27/23
The team at CoinJar helped me a lot…
The team at CoinJar helped me a lot with the issue I had with a transaction and they responded in the timely manner. My case was complicated by they patiently spend time to solve my problem.
GL
Greg Lloyd
11/24/23
Why change the home page and make it…
Why change the home page and make it more difficult for people to get information they need. Bitcoin and other major cryptocurrency are not available on homepage, ridiculous
J
JR
11/22/23
Great security
I asked to change my phone number on the file and I really appreciated the security measures that were used to do the update.
NR
Neeraj raj Bhandari
11/20/23
customer service AAA+
Date of experience: November 21, 2023
MH
Mr Harvey
11/20/23
Extremely Slow and Inattentive Customer Support
My returning transfer isn't showing on my balance in order for me to withdraw it back to my bank account and the customer support is extremely slow and inattentive. They respond after days and every representative tells me different things. It's an overall confusion and they don't seem to be sorting anything out yet. It's been over 2 weeks now. Edit: 347910 ticket number for example and my mail is ptharvey at gmail. I still haven't received any answers or responses from your support ...
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MS
Michael Simpson
11/20/23
Faulty systems to receive Crypto avoid
All fine sending money into CoinJar and Crypto out but as soon as you try and send Crypto back in they will hold it indefinitely. They claim they are following travel rule data. You then have to go through a laborious process via customer support to send the money back. It’s strange as I was sending the Bitcoin from my Etoro wallet which is approved by the FCA in the UK (and does not have any problems receiving Bitcoin like CoinJar) so either Etoro is not following regulations or there is ...
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D
David
11/19/23
Prompt.
Prompt and efficient response to a non-urgent query.
J
John
11/19/23
Aaron and the support guys were able to…
Aaron and the support guys were able to help me massively through some issues I was facing, everything was amended and I couldn’t recommend them more highly!
MC
Michael Cleary
11/15/23
Not quite a scam but not quite not a scam
Coinjar won't let me remove the currency I bought there for unspecified security reasons. So in effect they've just taken my money, I have no ownership or control over the currency I have 'bought'.
PJ
Paul Jones
11/12/23
Great platform with a super helpful…
Great platform with a super helpful support team
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