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CoinJar Wallet offers custom pricing plan
Coinjar has garnered praise for its exceptional customer support, with reviewers highlighting the quick responses and effective solutions provided by the support team. Users have consistently lauded the platform for its user-friendly interface and ease of use. The support staff at Coinjar have been commended for their professionalism and helpfulness, making ...Read more
Excellent and swift customer support that provides effective solutions.
Support staff are friendly, patient, and provide clear explanations.
User-friendly platform with easy navigation.
Helpful assistance in restoring accounts and addressing issues promptly.
Some users experienced delays and lack of responses from support regarding account and transaction inquiries.
Support response times could be quicker in certain cases, impacting user experience.
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MB
Michael Breach
07/13/17
fast replies and fast resolution of …
fast replies and fast resolution of queries really happy with the service recieved from the team @ CoinJar
B
bergen
07/13/17
All good
I have been with this company since the collapse of Mt Gox and have had no worries with my bitcoin transactions. Peace of mind and a smooth experi ncand
CR
Colin Read
07/13/17
Had no issues at all
Had no issues at all. I realize with all the hype around bitcoin, it must be a difficult time for the team! Thanks for all the support
SY
Sae Yoon Kwon
07/13/17
Very helpful support team
I had some problems with sign up and account verification, but the support team was extremely helpful and guided me kindly through the process.
JH
John Hunter
07/13/17
Prompt and efficient service
Date of experience: July 14, 2017
B
bergen
07/13/17
All good
I have been with this company since the collapse of Mt Gox and have had no worries with my bitcoin transactions. Peace of mind and a smooth experi ncand
JS
John seeck
07/13/17
Being an online company you never know …
Being an online company you never know who your dealing with until you have a problem, I struck a problem and e mailed coinjar as a normal response not emergency, and the response was fast, precise and very professional! Being such a punctual company it showed that there managing skills are on point! Well done coin jar and I look forward to using your services more! Hope this helps John seeck CEO Seecknclean
MB
Michael Breach
07/13/17
fast replies and fast resolution of …
fast replies and fast resolution of queries really happy with the service recieved from the team @ CoinJar
IG
Inia George Glasson
07/13/17
i have just joined and thought it was a …
i have just joined and thought it was a bit tough to navigate through.its probably only because im very new to this sort of stuff so was unsure.however the support crew was very good at guiding me through the initial steps and their responses were very quick each time.i wish everything was this easy
O
Oscar
07/13/17
Four stars and good potential
I am qualifying the service with four (4) stars, because; I see good potential in the platform. However, In order to cover the markets expectation for the current and future, it is mandatory to speed up respond times and the conversions varieties in the internal wallet. Finally, thanks to Sarah and Adrian for resolving my several requests.
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