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CoinJar Wallet offers custom pricing plan
Coinjar has garnered praise for its exceptional customer support, with reviewers highlighting the quick responses and effective solutions provided by the support team. Users have consistently lauded the platform for its user-friendly interface and ease of use. The support staff at Coinjar have been commended for their professionalism and helpfulness, making ...Read more
Excellent and swift customer support that provides effective solutions.
Support staff are friendly, patient, and provide clear explanations.
User-friendly platform with easy navigation.
Helpful assistance in restoring accounts and addressing issues promptly.
Some users experienced delays and lack of responses from support regarding account and transaction inquiries.
Support response times could be quicker in certain cases, impacting user experience.
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Showing 2001-2010 out of 2332
CG
Cathleen Gill
09/26/17
Everything was sorted out in the end …
Everything was sorted out in the end but it took way to long.
CB
Christopher Bell
09/13/17
Not secure
Asked me for a copy of either my driver's licence or passport, then sent me a message saying I had failed the identity check. Asked for a utility bill. I asked for my driver's licence back. #fail.
A
Avam38
09/11/17
It's reliable and easy to understand …
It's reliable and easy to understand how to use it
Z
Zokoriko
09/10/17
Simple and fast
Date of experience: September 11, 2017
TN
Thi Nguyen
09/10/17
Losing Trust Fast
Transferred to a bitcoin wallet two weeks ago and it hasn't been initiated by Coinjar. Two support tickets logged, can't even log back in to find my original ticket either. Lucky I screen shot my support ticket #55665. My brother is also experiencing the same issue. UPDATE: Following my review, Coinjar contacted me and resolved my issue. Apparently my deposit was too small (which defeats the purpose of Bitcoin anyway... I'm testing to see how it all works still) and so it wasn't actioned ...
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AH
Adeel Harward International College
09/09/17
CoinJar is good but not the best
The site is good. Rate is acceptable but the worst thing is the loss because of the transfer timing you get. Twice Friday morning, I put in money through BPAY or POLI, and it shows up in Monday afternoon. That has clearly put me to behind about 80% of estimated profit both the times. If you want to put money, just don't do it on weekend. Rest of the times, it's fine.
RG
Rainer Griebel
09/07/17
Great company to deal with.
I have had good help from Coinjar as I am Australian but currently living in Spain which was a bit cumbersome with the ID and Chloe and the team were very helpful and got it all sorted out . Had 3 transactions in the last 2 weeks.
EA
erol andrews
09/07/17
quick response transaction
Date of experience: September 08, 2017
MS
Michael Sproul
09/07/17
Good support
Good support. Got a nice quick response.
AG
Alison Gail Hampson
09/07/17
Was easy to set up account and …
Was easy to set up account and communication excellent.
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