CoinJar Wallet Reviews in June 2025: User Ratings, Pros & Cons

Terrible

Terrible. Customer support is non existent. They are holding $40k and won’t clear/release it ... been 4 days now. Will not respond. They have disabled FB comments on their page, won’t respond via twitter or calls. Don’t do it. Edit to their answer. The response took 3 days. They accepted money from my account last week - no problem. My second deposit from the same account was rejected. Coinjar have changed the rules or made a mistake - one or the other. You cannot accept money from my ...

Will be reporting them to police

Will be reporting them to police. Calling me 6 times a day. Harrassment! Leave me alone I have on multiple times asked you to closed my account DO NOT SiGN up to this wARnInG

Support is terrible.

Support is terrible.I tansfered $190,000 into coinjar, and for some stupid reason it went to a pending status, so i could see it, but could not use it.Support would not answer / fix the problemIf they were a serious company they would provide a phone number for people that are desperate for help .. even if they have to wait a long time to get thru... the fact there is not a single office phone number anywhere , is so unprofessional2 days later and still no response back, and still my ...

closed my account without explanation!

closed my account without explanation!! This is the message i got :Our Security Team has reported to us that CoinJar is unable to provide services to your CoinJar account.I'm very sorry about this situation. I'm afraid the Security Team has not provided any further information to CoinJar Support, and we are unable to repeal this decision to close your account. I definitely understand and appreciate that this may come as a shock, however we are here to assist you in this process.Our Security ...

Will be reporting them to police

Will be reporting them to police. Calling me 6 times a day. Harrassment! Leave me alone I have on multiple times asked you to closed my account DO NOT SiGN up to this wARnInG

Terrible

Terrible. Customer support is non existent. They are holding $40k and won’t clear/release it ... been 4 days now. Will not respond. They have disabled FB comments on their page, won’t respond via twitter or calls. Don’t do it. Edit to their answer. The response took 3 days. They accepted money from my account last week - no problem. My second deposit from the same account was rejected. Coinjar have changed the rules or made a mistake - one or the other. You cannot accept money from my ...

closed my account without explanation!

closed my account without explanation!! This is the message i got :Our Security Team has reported to us that CoinJar is unable to provide services to your CoinJar account.I'm very sorry about this situation. I'm afraid the Security Team has not provided any further information to CoinJar Support, and we are unable to repeal this decision to close your account. I definitely understand and appreciate that this may come as a shock, however we are here to assist you in this process.Our Security ...

Support is terrible.

Support is terrible.I tansfered $190,000 into coinjar, and for some stupid reason it went to a pending status, so i could see it, but could not use it.Support would not answer / fix the problemIf they were a serious company they would provide a phone number for people that are desperate for help .. even if they have to wait a long time to get thru... the fact there is not a single office phone number anywhere , is so unprofessional2 days later and still no response back, and still my ...

4.5 leaning to 5/5

Reviewing now after ~7 months account use, on recommendation of a colleague, overall I’m a very “happy camper”. From the near-instantaneous deposits of funds / allocation to accounts, to the ongoing adding of account features, I have found that CoinJar keeps on keeping on providing a robust, clean and secure platform for my Crypto needs. UX has been, overall, really very good. Some things I would like to see improve over time: 1) fees to tend down as user base expands; 2) number of Cryptos ...

Account withdrawn with no notice and reason

Used once successfully and when I needed it again, it didn’t work. I emailed support and got this ‘Our Security Team has reported to us that CoinJar is unable to provide services to your CoinJar account. I'm very sorry about this situation. I'm afraid the Security Team has not provided any further information to CoinJar Support, and we are unable to repeal this decision to close your account. I definitely understand and appreciate that this may come as a shock, however we are here to ...