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CoinJar Wallet offers custom pricing plan
Coinjar has garnered praise for its exceptional customer support, with reviewers highlighting the quick responses and effective solutions provided by the support team. Users have consistently lauded the platform for its user-friendly interface and ease of use. The support staff at Coinjar have been commended for their professionalism and helpfulness, making ...Read more
Excellent and swift customer support that provides effective solutions.
Support staff are friendly, patient, and provide clear explanations.
User-friendly platform with easy navigation.
Helpful assistance in restoring accounts and addressing issues promptly.
Some users experienced delays and lack of responses from support regarding account and transaction inquiries.
Support response times could be quicker in certain cases, impacting user experience.
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Showing 91-100 out of 2332
PJ
Peter James
11/12/23
Great service
They have always resolved any problems I am having quickly and in a professional manner.
MS
Mike Sawle
11/10/23
Holding on to funds etc
Holding on to funds, not replying to emails, being asked to fill out documents that are never sent, all this seems to be a common theme with Coinjar. I just want my money back now and I'll move my business elsewhere but they won't cooperate at any level. Coinjar if you read these reviews just cancel any transaction that I have requested, refund the money to my Coinjar account so that I can send it back to my bank account. Never again! @user_18302630 Customer Number 18302630
L
LadyFace
11/09/23
Top notch support
Had an issue migrating to a new phone, which was my fault and kind of showed that there security is good. Contacted their support team and they responded quickly and had the issue resolved with a two email exchange. So: security seems good; support is too notch
PR
Peter Reid
11/06/23
I like that you get back to the…
I like that you get back to the customer when there is a query.
PR
Peter Reid
11/06/23
I like that you get back to the…
I like that you get back to the customer when there is a query.
I
Ian
11/05/23
A good set up spoiled by poor customer support
I opened a coinjar account last week. All went well with the sign up an ID etc and purchase of some bitcoin. On Monday, I tried to send bitcoin payments to other wallets. The transfers were refused and I was told to contact support. Sent email and 2 follow ups but no reply. It seems UK residents cannot send crypto payments without full details of the recipient which defeats the object of the exercise. I then tried to sell the crypto back to my cash account and this was also rejected. I had ...
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SN
Sandra Nijjar
11/02/23
Disappointed
Date of experience: November 03, 2023
HS
Helene Schmauser
11/01/23
I had a question for Coin Jar Support…
I had a question for Coin Jar Support and the reply was very fast!
D
Damian
11/01/23
Coinjar is repeatedly holding funds…
Coinjar is repeatedly holding funds after purchasing Crypto and wanting to have questions answered before releasing the purchase . Questions should be asked prior to purchase so they can not hold your money to ransom. I would stay far away from Coinjar. They want to know to much of your business for my liking.
FD
Frank DeVere
10/26/23
The speed I got a response to my problem
Date of experience: October 27, 2023
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