Cognism Reviews in May 2025: User Ratings, Pros & Cons

Cognism fills in the gap in our ABM strategy

Cognism provides the tools to build strong segmented persona's

Cognism Review

Prior to using Cognism, it was a very manual process for us in the business development department when doing our lead generation. Sometimes the data we found wasn't the best and it took up so much of our time which was probably the best thing Cognism solved for us. I like how there are many filters and we can search for our targeted personas and the data is normally great.

A highly efficient and simple tool

The tool itself is incredibly easy to use, new features are consistently added which our Customer Success Manager Katie always introduces and explains to us. Katie and the rest of the team have been incredibly helpful from day one. We've received general support on the system, as well as a range on help with various campaigns that we've been running. The data itself has been a game-changer for us as we're now able to position ourselves in front of the right people, at the right time. Our ...

Excellence and room for improvement

Cognism has an incredible customer service experience. The personal contact point is incredibly helpful in case you have any questions or suggestions that you have. This automatically get me to my next point, which is the strive for excellence that is notable when speaking with representatives of the Cognism platform. Points of improvement are taken seriously and quickly added to the platform, making the relationship between client and supplier very pleasant. the platform itself is easy to ...

Superb service and tool

My account manager Sophia is a font of all knowledge and always goes out of her way to help, educate, and make my user experience the best it can be. It's a powerful bit of kit!! It's simple to use after some training and it's always evolving. I like that they included me in beta testing tools.

Lean Mean Prospecting Machine

Cognism is our one-stop shop for all things prospecting. It allows us to target specific market segments, as well as filter on email and phone number quality - which allows our sales team to focus on the top leads.

First Class Solution and Service

There are two things I look at when a customer. The actual product and the service around it. Cognism excels in both. As a customer they've met all my requests, needs and even wants. The account management team and service team are top notch. Our rep Adamina is hyper responsive, helpful, and a total delight to work with. The product itself is great and more importantly continues to evolve. Couldn't be happier.

Excellent client services from the get-go

I've used Cognism's prospecting tool for a year now and am always super impressed with the level of data Cognism provides. The tool itself is very user-friendly and allows us to seamlessly streamline our campaigns across the team. We have a brilliant Customer Success Manager, Bansi, who is always very helpful in responding to any queries our team may have and provides great suggestions to help us improve our campaigns.

Incredbily personnable & helpful team alongside an intuitive product

The team's willingness to assist you in meeting your specific goals cannot be understated. Working along side Krish & Bansi has been a delight, we definitely feel looked after.Cognism itself is incredibly user friendly and intuitive and any queries we have had have been quickly and helpfully addressed. Being able to see the contacts and establishing which would be useful to push through to campaign is a really handy feature. The ability to previously saved personas is also incredibly ...

Super fast prospecting and great data

We utilise the Prospector platform in Cognism which is great for putting together large lists based on segments and personas. On an operational level our sales team have drastically improved their efficiency while prospecting using the Cognism Chrome Extension. This tool enables all the required data to be sent to our CRM at the click of a button once a good lead is found, and the sales rep can work the lead immediately without needing to mess around with data entry. It saves a huge amount ...