Cognism Reviews in June 2026: User Ratings, Pros & Cons

Great platform empowered with great customer success approach

Although their platform gives us an opportunity to precisely target our customers, even more value has their customer success approach.

"E&S - Cognism Onboarding Opinion"

What do you like best about Cognism? Prospecting is powerful - the ability to build out Campaigns and schedule in advance for multiple days is beyond convenient. The Intent Data is great info! I compared to three other packages and this one seems to be the best overall value. The Onboarding was excellent - Adamina was simply fantastic!!! What do you dislike about Cognism? A few programming quirks - for example - when you schedule a campaign it shows in the detail to run the next day but the ...

"Adamina Carden provided excellent support and was highly informative."

What do you like best about Cognism? The intent data from Bombora was the most attractive feature for me. What do you dislike about Cognism? There are a few quirks and bugs in the system that require some special knowledge to get through. Recommendations to others considering Cognism: You should not underestimate the value of the intent data to your company. The support team, in our case Adamina Carden, is excellent and goes above and beyond to deliver the information you need to ...

"Adamina is fantastic!"

What do you like best about Cognism? On the ball. Answered literally ALL my questions. Didn't hesitate to help me out ever. She was just simply awesome. What do you dislike about Cognism? Nothing about the product or Adamina. There should be more like her in this world. What problems is Cognism solving and how is that benefiting you? Ease of running campaigns. Helping clients manage tasks. Just making prospecting easy.

"Great Service and Great People"

What do you like best about Cognism? Getting a CEO's mobile number! Good and quick support via email tickets. Great account manager who is easily accessible (Dan). What do you dislike about Cognism? The lack of data in areas. The inability to easily report on the lack of data. What problems is Cognism solving and how is that benefiting you? Getting email addresses I would have otherwise never found. Can reach new contacts and find new business with more ease.

"Great introduction to Cognism. Very professional service."

What do you like best about Cognism? Great 121 account manager service with the Cognism Team What do you dislike about Cognism? Slow research stage when looking at data figures. What problems is Cognism solving and how is that benefiting you? Lead gen

"Shani's Magical Service"

What do you like best about Cognism? Shani was incredible, always there when and if we needed her. What do you dislike about Cognism? There isn't a dialer on the platform or the fact you can't add people to a campaign after you have started it. Recommendations to others considering Cognism: They are simply the best and the customer service team has been represented extremely well by Shani. What problems is Cognism solving and how is that benefiting you? Outreach, I all of a sudden have ...

"Outstanding customer service"

What do you like best about Cognism? The customer service is excellent. I especially want to mention Bansi Kakad, who has helped us with all questions in record time. What do you dislike about Cognism? Insufficient data in some verticals, to be expected. What problems is Cognism solving and how is that benefiting you? With Cognism, we have access to a vast pool of up-to-date data, which speeds up our lead generation machine.

"Why I love Cognism"

What do you like best about Cognism? The LinkedIn ribbon fits perfectly into my workflow! I don't have to log on to a separate webpage to access all the information I need. What do you dislike about Cognism? Would be great to be able to access campaigns from the ribbon as well rather than logging into the platform! (Which takes a bit of time and a couple of open tabs, would be nice if it was all on one window) What problems is Cognism solving and how is that benefiting you? Data, having ...

Whilst using the Cognism tool there

Whilst using the Cognism tool there was nothing I couldn't ask Bansi Kaked. She guided me through everything and nothing was ever too much!!