Cognism Reviews in May 2025: User Ratings, Pros & Cons

Our Customer Success Manager Katie has…

Our Customer Success Manager Katie has been amazing from the start, and is always helpful and suggesting new ways of using the system to ensure we get the best results.

The features have made identifying and…

The features have made identifying and contacting prospective clients faster and easier than the previous, more manual methods we were using.

CX & user adoption is a top priority for Cognism

I wanted to take the opportunity to update my review having initially left a poor one relating to a bad onboarding experience. Cognism, to their credit, have reacted swiftly to address the situation. We have been put back on track to better understand and optimise their platform, which I have no doubt will be amazing. For now, we are working closely with the Cognism team and I am a happy customer.

"Excellent customer service and responsiveness!"

What do you like best about Cognism? Having access to a wide range of contacts and leads. Bansi Kakad in particular has been fantastic with us! What do you dislike about Cognism? Not many at all. Just need to be careful about some contacts with low deliverability on emails/phone numbers. Recommendations to others considering Cognism: Go for it, you won't regret it, it's changed how we do business. What problems is Cognism solving and how is that benefiting you? Generating more leads to contact.

"Excellent Account Management and Platform"

What do you like best about Cognism? The platform is easy to use, and my account manager Dan is always on hand to help when I have queries. What do you dislike about Cognism? So far there haven't been any problems so nothing to dislike! What problems is Cognism solving and how is that benefiting you? We are trying to increase brand awareness in Europe and grow our customer base. We have received some strong leads and high engagement with our content.

Improved our targeting

The scope of the data and the ease to create lists that can be actioned by the marketing team.

Has cut our prosepcting time down by half

Absolutely incredible customer service far beyond what you would expect from a tech solution provider. Onboarding has been a delight, and Cognism even went as far as to invite us into the office to meet the team and be taught best practise.

Automated sales process

The team at Cognism is are very helpful and eager to do everything they can to make the process work for us. They are also on hand for support whenever I've had a question within minutes. We've increased out output ten fold and It won't take long for us to see a return on our investment.

Powerful B2B Tool - Definitely Revolution not Evolution

It joins up our client's Marketing and Sales efforts - allowing them to genuinely work with each other. Cognism's versatility produces data that can be used on major integrated campaigns down to one-off bespoke email shots. The Cognism team are a delight to work with - they are really knowledgeable and helpful.

How Cognism has saved us many hours with outreach

I like that I at the click of a button I get to start conversations with credible people in huge companies that lead to developing a profitable relationship.