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CogniSaaS - Customer Success Software

CogniSaaS Reviews in May 2025: User Ratings, Pros & Cons

Empowering customer-centricity for streamlined success.

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CogniSaaS Reviews & Ratings

Rating Distribution

Excellent

(79)

Very Good

(29)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review

CogniSaaS has garnered positive feedback for its ability to streamline project management effectively. Users appreciate the platform for its user-friendly interface, which makes tracking projects across different verticals a breeze. The tool's clarity in displaying project statuses and the option to track multiple timelines within each project separately have ...Read more

CogniSaaS pros and cons

  • Helps to track all of your projects under one roof, enhancing project management efficiency.

  • User-friendly interface that is easy to navigate and provides quick access to project details.

  • Customizable features allow tailoring to individual preferences, improving user experience.

  • Provides insights and real-time updates on project status, facilitating informed decision-making.

  • Some users may find the tool overwhelming due to the richness of features and customizations without sufficient guidance.

  • Limited availability of additional apps and connectors in the Marketplace, restricting advanced functionality expansion opportunities.

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Showing 91-100 out of 110

AR

Amit R

11/20/22

5 out of 5

"Intuitive design, agility in development, timeliness & supportive team . Amazing Experience..."

What do you like best about CogniSaaS? Intuitive design, with agility in development for a timely delivery. Great support from the team keeps us informed about key releases and also helps us relate to the our businesses scenarios or use cases

PB

Priya B

11/20/22

4.5 out of 5

"Brilliant service, fast response"

What do you like best about CogniSaaS? Fast response, willingness to accommodate changes What do you dislike about CogniSaaS?

KG

Kshitij G

11/20/22

4 out of 5

"User friendly. Very intuitive"

What do you like best about CogniSaaS? Project tracking and details can be well viewed on one single screen. Very user friendly and intuitive displays. What do you dislike about CogniSaaS?

AA

Ashwin A

11/18/22

5 out of 5

"A comprehensive solution to onboard, track and manage your customer life cycle"

What do you like best about CogniSaaS? Cognisaas has a clean simple interface which allows you to get up and running with minimal training. The tracking and insights that the platform provides allows you to make data backed business decisions and clearly shows areas you need to focus on.

RT

Raghavan T

11/18/22

5 out of 5

"The tool is very good where in you can track all your project activities and create a dashboard etc."

What do you like best about CogniSaaS? We can integrate with Jira tool, to get more insights on the activities. What do you dislike about CogniSaaS?

JC

Jaya C

10/27/22

4 out of 5

"Awesome tool for tracking value delivery!"

What do you like best about CogniSaaS? It helped answer these customer-centric questions easily with one-click reports and dashboards, which otherwise involved checking with multiple teams and digging into multiple tools.

JC

Jaya C

10/27/22

4 out of 5

"Awesome tool for tracking value delivery!"

What do you like best about CogniSaaS? It helped answer these customer-centric questions easily with one-click reports and dashboards, which otherwise involved checking with multiple teams and digging into multiple tools.

AU

Anonymous User

09/08/22

4.5 out of 5

"Seamless project & risk tracking"

What do you like best about CogniSaaS? Interesting use case inclusion layout, Corner case & customisation sequence addition for each project Wonderful experience with viewing, tracking and reporting project status. Helps mitigate operational risks

AU

Anonymous User

08/31/22

4.5 out of 5

"CogniSaaS is an excellent tool to use for customer onboarding."

What do you like best about CogniSaaS? Features for tracking project health and dashboards are very helpful. Collaboration functionalities with other teams are very efficient.

HK

Harish K

08/30/22

4.5 out of 5

"Seamless customer onboarding platform."

What do you like best about CogniSaaS? It provides a single snapshot of all customers, projects, and use cases along with product dependencies. It has removed the hassle of checking multiple tools to present the required information to customers and senior management.