Efficient and customizable solution for membership management.
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Starts from $1,340One-Time Setup Fee
ClubExpress emerges as a comprehensive solution for organizations seeking efficient management tools and seamless communication with members. Users praise its ability to improve accuracy in membership information, enhance communication channels, and streamline financial functions effectively. The platform's well-thought-out features and intuitive design make it ...Read more
Efficient support team that is responsive, provides assistance, and offers detailed documentation.
Intuitive platform with well-thought-out features that are easy to use and manage.
Comprehensive features for membership tracking, event management, and financial functions.
Ability to automate repetitive tasks like membership tracking and class registrations.
Complexity and lack of intuitiveness, especially for new users without technical expertise.
Limited customization options, especially for older members or those not tech-savvy.
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Showing 151-159 out of 159
AI
Administrator in Civic & Social Organization
08/20/19
Solid platform, but not very responsive to customer requests for improvements.
What do you like best? Bulletproof database and excellent suite of core functionality. What do you dislike? User interfaces are counter intuitive, many simple upgrades that would improve the user experience have not been addressed. Recommendations to others considering the product: Make sure existing functionality meets your needs because new features may not be readily forthcoming. What problems are you solving with the product? What benefits have you realized? Automated ...
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KM
Kathryn M
08/20/19
The support is great, but the platform is old and complicated/antiquated for most of our users...
What do you like best? The support is great...they can always answer questions and fix problems. The site does everything we need it to do, but it is unwieldy on the back end. What do you dislike? I need help with the content, and unfortunately most of my "help" won't learn it...it is complicated. Even my web staff hate it. You can see by the screenshot below that it is difficult to change the photos on the platform and keep the boxes current. It just isn't user friendly. The emailing ...
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AI
Administrator in Non-Profit Organization Management
08/20/19
Nice Product, but......
What do you like best? Club Express does many things for you. That's both good and bad.When you have a comprehensive system like Club Express, it is complicated, especially for the casual user. What do you dislike? I really wish they would integrate with Square. What problems are you solving with the product? What benefits have you realized? We drive membership and mailings through CE.
CW
Cindy W
08/20/19
One site, multiple solutions
What do you like best? We can keep all our contact information on the site until we delete it. Easy to have info in one place. What do you dislike? Site does so many things, it sometimes feels too complex. Also, not able to adapt to all of our needs. Recommendations to others considering the product: Spend some time to learn it and it becomes easier. Get stuck, call or email the staff, they are very helpful. What problems are you solving with the product? What benefits have you ...
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UI
User in Mental Health Care
08/20/19
It has been very helpful and efficient
What do you like best? The easy convenience and use has made it very user-friendly What do you dislike? I would say the downsides are figuring out all the features Recommendations to others considering the product: N/a What problems are you solving with the product? What benefits have you realized? It has been helpful with communication and connecting our organization
VB
Vernon B
08/20/19
Great Platform for membership
What do you like best? That there are many features that allow us to do many things from one platform. We were able to get rid of dropbox, mailchimp and our old stand alone membership program. Also changing and updating our webpages is so easy What do you dislike? Need to be able to format labels to our needs as well as strengthening document merges for printed letters and forms. What problems are you solving with the product? What benefits have you realized? Getting member access ...
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MJ
Marty J
08/20/19
Great Application for All kinds of Clubs
What do you like best? I really like the flexibility of the online app and it works great for multiple applications, wether you're a Ski club with 10 members of a Chess club with 200 members, this will work great on all fronts. What do you dislike? It does take time to learn, it's not as easy and user friendly. There's definitely a learning curve but they have amazing support when you get stuck. Recommendations to others considering the product: Yes, I definitely recommend Club ...
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AI
Administrator in Non-Profit Organization Management
08/20/19
Heroes Sports
What do you like best? The entire platform is turnkey, with just the need to assimilate data into the proper categories and BAM, very easy to use. What do you dislike? Some of the ready-to-use pieces make it a little tougher to incorporate your own style. What problems are you solving with the product? What benefits have you realized? Membership capabillities!
AI
Administrator in Individual & Family Services
08/20/19
CE is better than where we were, but takes time and management to use effectively
What do you like best? I like that it integrates website, membership, and events into one platform. The customer service is responsive, and generally helpful. What do you dislike? It is not very user friendly/ intuitive. It has taken our volunteer Board many hours of trial and error to get proficient as using the calendar and other platform features. The learning curve has been steep, and we have had to change the way our Board operates to limit the number of CE admins in order to ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
