ClubExpress Reviews in May 2025: User Ratings, Pros & Cons

A boon to our club!

What do you like best? Full function software and responsive, friendly technical support when we need it. What do you dislike? Software changes are generally for the better but would be nice to have an opportunity to participate in the process of prioritizing and phasing their introduction. What problems are you solving with the product? What benefits have you realized? We have had no problems with Club Express. On the plus side, our club had grown too big to manage its web ...

For small to large associations, ClubExpress is the best!

What do you like best? The customer service at CE is second to none. Sending an emailed question and getting a response back within an hour (and sometimes just minutes), is almost unheard of from AMS companies. It also helps that they are local for us (CST). I also like that they are always rolling out improvements. What do you dislike? As with any AMS, it isn't perfect. I wish the membership card was not an extra expense (one time fee). I wish there was a search bar. Obviously, when ...

Overall Great

What do you like best? ClubExpress is always willing to help when needed. Further, ClubExpress made using their services extremely easy. I know nothing of how to run a site, but they are set up in a way that even I can understand it. What do you dislike? There is nothing I dislike about ClubExpress. Recommendations to others considering the product: I have no recommendations, they made everything so easy. What problems are you solving with the product? What benefits have you ...

Organization for our local Bike club

What do you like best? Keeping the membership information organized and available. Tracking mileage and contact information of members What do you dislike? Not the most user friendly program, you have to learn where everything is located. What problems are you solving with the product? What benefits have you realized? All the information I need is in one program. A real time saver.

Good club manager but there is a learning curve

What do you like best? It does everything we need - signs up members, sends renewal emails, maintains member and nonmember data base so we can email people even if not members. Also takes payment and transfers $s to our bank account. Last an maybe biggest, it serves as our website. What do you dislike? It’s a bit hard to learn - though customer service is very good at answering questions and helping you even with dumb questions. I don’t think the website is as beautiful as some ...

Limitations for CRM

What do you like best? I like that our members can access their own info and other members as well as events What do you dislike? I wish there was more of a task/CRM area Recommendations to others considering the product: Areas where you can keep notes/tasks/tickets on members What problems are you solving with the product? What benefits have you realized? Member management. I like the new enhacements - attachments, etc...

Moved our Ski Club website into the 21st century!

What do you like best? Club Express is able to take care of much of our financial work on-line with automatic membership signups and renewals, event RSVPs and payments, digital member-only directory, emailing, newsletters, etc. It does it all! What do you dislike? Website setup and figuring out how to use the website took a bit of time but Club Express customer/technical support representatives are always available for anyone to get information (club members and leaders). What ...

Perfect for our non-profit

What do you like best? Tracks members, integrates with PayPal and QuickBooks, allows online registration for events, online renewal, contacting support is great What do you dislike? I haven't figured out how to manage sign-ups for the 115 day archery deer season. We haven't figured out how to report contact info with Emergency Info - new report writer should help. Recommendations to others considering the product: You won't regret implementing ClubExpress What problems are you ...

Club Express is a great tool for Soroptimist Clubs

What do you like best? Club Express is a wonderful club management platform, as well as a great template for our public website. Their customer service is outstanding. I appreciate their monthly webinars and instructional videos. They listen to their customers that have suggestions for improvement What do you dislike? With all of the features available for clubs to use, it can seem a bit daunting for new users. It takes a knowledgeable user to guide a new user to understand which ...

We love clubexpress as a platform for our golf club website.

What do you like best? Club express is easy for our members to use. The ability to collect payments (via credit card) right on the website has been crucial to the success of our club. What do you dislike? Events are still to difficult to set up, as are e-mails to our members. These could be much simpler and more intuitive. Recommendations to others considering the product: Great platform, great value. What problems are you solving with the product? What benefits have you ...