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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 931-940 out of 1843

AU

Anonymous User

02/01/23

5 out of 5

"Best Cloud Hosting And Easy To USE"

What do you like best about Cloudways? Cloudways is an excellent choice for WordPress users who are looking for a reliable and fast cloud hosting solution. I've been using it personally since April 2021 and have been thoroughly impressed with its features and performance. One of the best things about Cloudways is that they offer a free migration for all users, which makes it incredibly easy to get started with their platform. Additionally, their technical support team is available 24/7 to ...

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JM

Julie Moffat

02/01/23

5 out of 5

The chat agent did exactly as I asked

The chat agent did exactly as I asked, even though it wasn't according to how it's generally done. Helps my workflow tremendously.

NH

Nikki H

01/31/23

5 out of 5

"Cloudways, use it, love it, always recommend it!"

What do you like best about Cloudways? The chat function is phenomenal, always so much help and support in a few clicks! I also love the speed, and the free inclusions like backups / SSL certificates that some hosts bill seperately.

SB

SAPNA B

01/31/23

5 out of 5

"Great Customer Care support from Cloudways"

What do you like best about Cloudways? The most helpful about Cloudways I like is their excellent customer care support, they are so polite and knowledgeable. They can resolve your issue in just a few minutes. Also the pricing of the Cloudways for various server options they provide is very economical.

DP

Darko Plašć

01/30/23

5 out of 5

Taha is the best support I've ever…

Taha is the best support I've ever experienced, he solved the problem with all my nervousness calmly and confidently, if you need someone to solve your problem, it's Taha,Cloudways support

JM

Jack M

01/30/23

5 out of 5

"Really impressed, great service"

What do you like best about Cloudways? The ease of setting up and provisioning new servers. The number of annoyances their interface takes away. The great attitude of the support team.

PS

Prajwal Suhas P

01/30/23

5 out of 5

"Quick and Fast Installation scripts"

What do you like best about Cloudways? Their application scripts are ready to be used setup is a breeze. It saves a lot of time for professionals and developers.

JA

Jesse Acevedo

01/29/23

5 out of 5

Mubashira was so awesome

Mubashira was so awesome. I had multiple issues and concerns with my site and she basically solved about 5-6 different issues one at a time. She was so patient and was willing to help no matter how complicated the issues were. So THANK YOU Mubashira!!!

DS

Dor Shiff

01/29/23

5 out of 5

Great Hosting Provider

I use CloudWays services for about 2-3 years and their service are the best I ever used in the field of hosting providers.

TL

Tali Levit

01/29/23

5 out of 5

Anan's service and patience were…

Anan's service and patience were amazing, and he also solved a very complex problem for me with an explanation to deal with in the future, the man is a real champion

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].