9.8
Spot Score
Cloudways Reviews in June 2026: User Ratings, Pros & Cons
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Cloudways Reviews & Ratings
Spotsaas Editor’s POV
Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 911-920 out of 1843
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Michelle B
02/17/23
"Ease of use with essential functions & great support"
What do you like best about Cloudways? I was used to using a cPanel for over 10 years when I first used Cloudways about 2 years ago. While I still have a cPanel with another provider, all websites I host for clients are on Cloudways and I do all my development on staging sites on Cloudways. It's so very easy to use and has all the features necessary, plus there's the bonus of having clients have their email hosted separately from their website which is always beneficial & optimal. I've had ...
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RG
Robrecht Geernaert
02/17/23
Out of the box
Out of the box Aman tought out of the box and give me advise I should never try. He took over my account and set up the settings correct with his team. Now my contact form is working perfect. Thank you Aman
SC
Steven Crane
02/16/23
I live in Hong Kong and no matter the…
I live in Hong Kong and no matter the day or time there is always a well trained support member of the team online happy to assist!
AP
Aaron P
02/16/23
"The Best Hosting Service I've Ever Used"
What do you like best about Cloudways? I like so many things about this system but best of all is the chat support. It's always outstanding, and I'm never left with a problem hanging, nor do I ever wait long for someone to sort out my issues. Other things I like are the simplicity and the speed of the system overall. My websites are never down and always load quickly.
TL
Trevor L
02/16/23
"Great hosting"
What do you like best about Cloudways? It's the best in the business. It makes my life so much easier, and it's a great price. What do you dislike about Cloudways?
MH
Mahmoud Hamed
02/14/23
Super !
Hamza was really beyond helpful. he was listening to my problem and giving me the support that I need. Super.
RC
RXB Consultoria
02/12/23
Sidra WONDERFUL
The Cloud Engineer, Sidra, provided exceptional service. Very patient, helpful and managed to solve my problem perfectly.
JG
Jörg Grote
02/11/23
Great performance
Great performance, fair pricing, great support.
AA
Abdul A
02/08/23
"One of the best Cloud Hosting Service"
What do you like best about Cloudways? I like cloudways simply because of pricing, ease of use, ontime support and great features. What do you dislike about Cloudways?
J
Jim
02/08/23
Service from Usama Zafar was OUTSTANDING
Usama Zafar was OUTSTANDING. Helped me self-serve logs which I thought were bust but just needed a different browser - one without pop-ups suppressed. Sooooo helpful and professional. If you've no idea what that meant don't worry. I've nearly migrated all my sites from a competitor and won't be going back - outstanding service 24/7 and great value from an obviously well-run company.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].