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9.8

SpotScore

Cloudways - Cloud Management Platform

Cloudways Reviews in September 2026: User Ratings, Pros & Cons

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4.94

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Cloudways Reviews & Ratings

4.94

Excellent

Based on 1680 ratings & 1843 reviews

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Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terrible

(21)

Spotsaas Editor’s POV

Cloudways' support team receives consistent praise in reviews, with customers noting quick issue resolution and detailed technical explanations. However, verify during your demo that support response times match your business hours—the team is based in Pakistan and may have timezone delays for US/EU users. Ask specifically about SLA guarantees for critical ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 891-900 out of 1843

MJ

Mohammed Joraid

03/09/23

5 out of 5

Managing sites with ease

Simply put, I wouldn't be able to do a lot without Cloudways.

SS

Sharon S

03/08/23

5 out of 5

"A wonderful tool for web hosting pros"

What do you like best about Cloudways? I have been using DigitalOcean directly for 4 years. After DO acquired CW, my customer success officer at DO recommended, based on how I use DO, that I should use CW.

SM

Saradindu M

03/08/23

5 out of 5

"I am simply in love with the services of Cloudways. They are phenomenal with their customer service"

What do you like best about Cloudways? I like their speed and reliability. Their instant customer service mechanism is one of the best in the industry. In my opinion, I believe really going the extra mile to solve complex customer issues and handle them with care and touch.

CT

CNE TV - Creative News Express

03/03/23

5 out of 5

We appreciate the work of Usama.

Date of experience: March 04, 2023

AB

Amie B

03/01/23

5 out of 5

"My website is blazing fast"

What do you like best about Cloudways? I like the speed of my website. In turn, that's helped my Google ranking. I also appreciate the customer service and support.

PC

Philip C

03/01/23

5 out of 5

"Out the box cloud hosting"

What do you like best about Cloudways? Cloudways is a great option if you're looking for excellent performance on a budget, thanks to its unique cloud hosting approach. With just the cheapest DigitalOcean server, you can host multiple websites with surprisingly high traffic (as long as you're using page caching)

JW

John Waters

03/01/23

5 out of 5

Super Awesome

Super Awesome Super Proactive Super Intuitive Super Muhammad !

MB

Mike B

02/28/23

5 out of 5

"WordPress Developer's Favorite Cloud Solution"

What do you like best about Cloudways? CloudWays tech support has always provided excellent service. The tools they include to help optimize your cloud experience are really valuable, saving lots of configuration time when spinning up new WordPress sites for clients.

Dİ

Doğan İnan

02/28/23

5 out of 5

Incredibly easy

Incredibly easy, practical interface. fast and quality support. strong infrastructure. I haven't seen any better.

OH

Oliver H

02/27/23

5 out of 5

"Cloudways one of the best choices"

What do you like best about Cloudways? The API is really the biggest thing. It allows us to do so much that others couldn't offer us. What do you dislike about Cloudways?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].