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9.8

SpotScore

Cloudways - Cloud Management Platform

Cloudways Reviews in September 2026: User Ratings, Pros & Cons

Effortless cloud hosting, simplified.

4.94

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Cloudways Reviews & Ratings

4.94

Excellent

Based on 1680 ratings & 1843 reviews

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Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terrible

(21)

Spotsaas Editor’s POV

Cloudways' support team receives consistent praise in reviews, with customers noting quick issue resolution and detailed technical explanations. However, verify during your demo that support response times match your business hours—the team is based in Pakistan and may have timezone delays for US/EU users. Ask specifically about SLA guarantees for critical ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 781-790 out of 1843

DK

Dan Kaufman

07/06/23

5 out of 5

Cloudways and Hareem are the best!

Cloudways, and especially Hareem, was professional and quick! My thanks abound.

W

WL

07/06/23

5 out of 5

Labia helped me with excellence.

Date of experience: July 07, 2023

KL

Khao Lak Land Discovery

07/06/23

5 out of 5

Yuwadee S.

Stable hosting, Worth every penny.

W

WL

07/06/23

5 out of 5

Labia helped me with excellence.

Date of experience: July 07, 2023

KL

Khao Lak Land Discovery

07/06/23

5 out of 5

Yuwadee S.

Stable hosting, Worth every penny.

DK

Dan Kaufman

07/06/23

5 out of 5

Cloudways and Hareem are the best!

Cloudways, and especially Hareem, was professional and quick! My thanks abound.

A

Ana

07/05/23

5 out of 5

If I could give Guman a 10 rate I would!

If I could give Guman a 10 I would!! He's one of the best representatives I have received assistance with! He spent all the time necessary to answer my questions and help me with all the needs I had regarding my account. Amazing service and very knowledgeable!! Thumbs up!!!

ME

Max Elander

07/05/23

5 out of 5

Really good and responsive support

Really good and responsive support, even when it's your own fault…

AG

Ashen G

07/05/23

5 out of 5

"Cloudways shared hosting experience"

What do you like best about Cloudways? It offers features such as automated backups, optimized performance, and support for multiple content management systems (CMS) like WordPress, Magento.

LA

Lubna Alsaggaf

07/05/23

5 out of 5

Javiria is very patiently serve me. Great service! 1000 star rated

Javiria is very patiently serve me. I do not know much about all this technical things but she amazingly helps me and instruct me in patiently and polite way. Love very much your service!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].