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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 761-770 out of 1843

Y

Yves

07/15/23

5 out of 5

Best hosting and support

Best hosting and support. Laiba did a great job by helping to improve my website's performance.

榮恩衛斯理

07/15/23

5 out of 5

Ali is very professional and patient in…

Ali is very professional and patient in answering questions.

ZL

Zoe Louk

07/15/23

5 out of 5

Amazing

Salim was incredibly thorough, did all the inspections and more! Amazing costumer service!

S

seonewbiess

07/15/23

5 out of 5

Cloudways always like doing more for customers, even the problem is not related with hosting.

I have dealed with many hosting suppliers, but i have to admit that you cloudways service is the best . Mostly, if there is problem not related with hosting, as most hosting supplier will not take a min to check the problem, but cloudways does the work. I always recommend my customers using cloudways Thank you Hamza from the Cloudways support!

DS

Dominic Spicer

07/14/23

5 out of 5

Always great service.

Shariq really helped me out today... I had just had a competitor migrate a website, over to my hosting as a request from the client. However, I was left with a few issues. Shariq swooped in and saved my bacon. I've been using Cloudways since 2020, I could not be any more thankful for their service, I'll always use them for my WordPress websites, my clients love the speed of their website, and the support that Cloudways offers.

RG

Robert Galvan

07/13/23

5 out of 5

Guman helped me solved me issue af

Guman helped me solved me issue quickly. I had him waiting for me several times while I was working through the instructions. He was very patient and solved my issue

UI

UAVspaces Info

07/13/23

5 out of 5

Great support from Laiba

Dear Laiba, thank you very much for your kind and professional support!!

JO

Juan Oliver

07/12/23

5 out of 5

The Best Cloud Hosting & Support

Cloudways has been nothing but great since moving over all of our hosting servers. Amir assisted me quickly and went above and beyond to resolve a database-related query/issue I was experiencing. Any other support request is met with confidence and interest - I've never had any issues over the last year.

J

JimPatrick

07/11/23

5 out of 5

Sidra was very helpful and quickly…

Sidra was very helpful and quickly understood my issues. She went on to resolve it and was patient with me to check couldn't recommend her more.

AQ

Abdur-Rehman Qadeer

07/11/23

5 out of 5

Fast: Both services and support, and awesome.

I love the speed of their servers and their support services. All my websites that would take 7 seconds to load in the previous hosting, now load in less than a second. Their chat support people are really great, helpful, and cooperative. Always solving problems. I'm so happy with their services.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].