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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

Effortless cloud hosting, simplified.

4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 701-710 out of 1843

SG

Sri Ganesh Video

07/30/23

5 out of 5

Best 24*7 support by cloudways

super support team always ready to solve our problems

葉樂faluiv

07/28/23

5 out of 5

Amazing professional and fast service

Date of experience: July 29, 2023

SV

Sebastian V

07/28/23

5 out of 5

"Fantastic feature-rich and reliable cloud hosting tool"

What do you like best about Cloudways? I like this cloud hosting because it is safe and reliable and it helps us a lot. Its user interface is excellent and easy for developers to implement. Also, their hosting setup is fast and saves a lot of time. I like the control panel and its technical support.

LF

Lucas F

07/28/23

5 out of 5

"Hosting tool with easy to use functionality and excellent suppor team"

What do you like best about Cloudways? I like this tool for its nice graphical user interface and that it offers websites hosting and they are very cheap. I also love that their cloud hosting is easy to manage for hosting websites and the suppor team is alway on hand to fix issues.

GA

Guy Afriat

07/27/23

5 out of 5

Cloudways is The best hosting company !

The best hosting company with the best customer service I have ever met. There are no waiting times for the service and the assistance is wonderful and very professional. I highly recommend those who want to store their websites in a reliable and professional company to choose the service of Cloudways !!

CE

Charlie Edwards

07/27/23

5 out of 5

Great support from Asadullah

Great support from Asadullah! Had an issue that crashed my Wordpress site. All fixed now.

SC

Shelly C

07/27/23

5 out of 5

"Cloudways cloud hosting tool with easy to use features"

What do you like best about Cloudways? I like this excellent cloud hosting because it offers reliable and automatic backup. I like how easy it is to use and that it offers good documentation to get started with the implementation, plus the processing speed is incredible.

WL

Wings Luxe

07/27/23

5 out of 5

Cloudways is not straightforward BUT 'Ebad Khan' came to the resue

Cloudways itself is not straightforward, especially for non techies. However, I was guided by the most INCREDIBLE technical support representative, Ebad Khan. He was wonderful and had the server cloned, old server deleted and back end configured efficiently. So impressed with his ability to put me at ease and take control of a situation where I had no idea what I was meant to do. THANK YOU, you were BRILLIANT. Without your valued support I would have left Cloudways.

PW

Phil White

07/27/23

5 out of 5

Asadullah was very helpful and patient.

Asadullah was very helpful and patient. I am endlessly impressed by the Cloudways support team.

ES

Emmanuel S

07/26/23

5 out of 5

"Super software for hosting in the cloud very good for companies"

What do you like best about Cloudways? One of the things I like the most about this hosting is that it is excellent for Linux and other operating systems. I love how fast it is and that virtual servers like VPS are scalable and have great support. I also like its high performance and learning curve.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].