9.8
Spot Score
Cloudways Reviews in June 2026: User Ratings, Pros & Cons
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Cloudways Reviews & Ratings
Spotsaas Editor’s POV
Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 681-690 out of 1843
CS
Chris Sweets
08/04/23
Shariq was most helpful
Shariq was most helpful in assisting my with my transition from Bluehost following a terrible experience with their systems and service, thanks man
MM
Marie M
08/04/23
"Super fast cloud hosting service with great control panel"
What do you like best about Cloudways? It is a solution that offers different hosting functions and is very powerful. I like many things, for example, it helps us increase the speed of our websites, its control panel is intuitive and everything is at hand, and it is very efficient in solving technical and WordPress problems.
KB
Kirara B
08/04/23
"Reliable product with great user interface and hosting support"
What do you like best about Cloudways? I love this product for its user interface and that the servers they offer are excellent with good performance and reliable. I also like that it is easy to understand and configure because it is an intuitive tool that requires no knowledged to use, it is also easy to create a PHP application and the comunication is fast and it is a software that today is ahead of its time.
BR
BEEHA RAFIQ
08/04/23
Excellent Customer Support
I was experiencing some issues with SSL and redirection of my website. Shamoon (the CSR) was extremely helpful and quick to respond to my queries and resolving my site issues. Delighted to have partnered with Cloudways. Exceptional customer support, indeed!
YS
Yannis S
08/03/23
"Cloudways great scalable service for easy to use hosting"
What do you like best about Cloudways? I love it because it offers a reliable, easy-to-use, scalable, and low-cost services. I liked the hosting and that it can be deployed quickly and up and running in no time. Also, we are satisfied with most of its features, easy to use and easy to configure.
TR
Thomas R
08/02/23
"Awesome high speed hosting tool for my websites"
What do you like best about Cloudways? It is a great service where can host our website on your server and get benefits such as frequent backups and optimize the application in a simple way. This product end up being useful. I also loved being able to scale on the server and that the performance is high and we are improving and growing together with Cloudways.
AB
Antonio Bocero
08/02/23
Asadullah has supported me going the…
Asadullah has supported me going the extra mile.... Many thanks for your help! Great company and support invidividuals.
CP
Corey Perlman
08/02/23
smooth and fast
smooth and fast. really love working with Cloudways and their support team.
JB
Janet Bartoli
08/02/23
Outstanding Support every single time
Outstanding Support every single time! Would highly recommend Cloudways for any small business owner. You do not need to be technically proficient because the level of support you get is top notch. If you do not have some level of technical awareness, they would NOT disparage you or treat you like a moron, but speak to you at the level of ability you have, but always able to resolve any situation and in a timely manner.
M
Michael
08/02/23
Can't recommend highly enough!
I am the owner of a small company and have many challenges. For many years I have been using Cloudways and have found the tech support to be the best ever. Day, night, weekend, holiday, or whenever tech support has been there not to do less than the minium or the absolute minimum but to jump through hoops to help me with any and every issue I have had.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].