9.8
Spot Score
Cloudways Reviews in June 2026: User Ratings, Pros & Cons
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Cloudways Reviews & Ratings
Spotsaas Editor’s POV
Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 661-670 out of 1843
PC
presticebdt com
08/11/23
The assistance was fast and Shariq…
The assistance was fast and Shariq fixed the problems in few minutes
EO
Evrim Oguz
08/11/23
Amir helped me so much
Amir helped me so much. His guidance resolved my issue.
FR
Fahd Rashid
08/10/23
The absolute best!
Not trying to pick names here, but I was having issues with the "dad" of hosting so I was like, go away daddy go away I need better hosting! And behold, I found Cloudways! Jokes apart, they're the ABSOLUTE BEST literally and not even kidding, their support Engineers are TOP NOTCH! Been with them for 2 years now and thank God I switched over to them when I did. So grateful for their extremely reliable service and customer support. 10/10 always!
A
Ashraf
08/10/23
The Support Team is Super
The Support Team is Super, they help me every time i contact them instantly. They know how to understand the issues and give all resources and information about how to solve it, the most appreciated thing that they are ready to solve the issue from their end if needed. Thank you Cloudways Support Team
GG
Georgios Georgantopoulos
08/10/23
Excellent help desk
Excellent help desk. Really polite and helpfull
AS
Adam Smith
08/09/23
Adam review 10.8.23
Quick response and gave me all the information i required quickly. Friendly and polite chat.
AH
Anouar Hamoumi
08/09/23
Exceptional Customer Support Experience!
I recently had the pleasure of experiencing some of the best customer support I've ever encountered with Cloudways. I was facing a highly complicated technical issue that had me stumped, and I'm not particularly strong when it comes to tech matters. I reached out to Cloudways' customer support and was blown away by the level of assistance I received. From the very beginning, the support team showed a genuine interest in helping me resolve my problem. They patiently listened to my concerns, ...
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IG
Ishu Gupta
08/09/23
They provide great support
They provide great support. Cloudways is realy worth! response was very fast. Nasiha give me best help on my maganto migration process.
LD
LF Design GR
08/08/23
I had a slow website issue and Javiria…
I had a slow website issue and Javiria help me to manage it and resolve it. Many thanks.
GF
Gary Forsyth
08/08/23
Top-tier chat support
Cloudways Chat support service is top-tier 5-star. Syeda answered my questions almost immediately and provided thorough information, much more comprehensive than I expected. She is a great service provider along with the rest of the team. Cloudways chat support is the main reason I stay with the host. I know that whenever I strike issues someone is there 24/7 to help me through it. I have 13 client sites running on Cloudways servers and it's a great experience.
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