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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 221-230 out of 1843

김진수

06/23/24

5 out of 5

I didn't know anything about servers…

I didn't know anything about servers and hosts, but I studied a lot while using Cloudways, especially through technical CS, so I studied easily.

김진수

06/23/24

5 out of 5

I didn't know anything about servers…

I didn't know anything about servers and hosts, but I studied a lot while using Cloudways, especially through technical CS, so I studied easily.

PP

Pixel Perfect

06/22/24

5 out of 5

The support is the best I ever had, hands down!

The support is the best I ever had, quality fast support every time there is a problem. Shamoon should get a rise, not only he solved the issues with the server but I also learned a few tricks here and there, really impressive work.

J

JT

06/22/24

5 out of 5

Patience and helpful with issue resolved

Date of experience: June 22, 2024

PP

Pixel Perfect

06/22/24

5 out of 5

The support is the best I ever had, hands down!

The support is the best I ever had, quality fast support every time there is a problem. Shamoon should get a rise, not only he solved the issues with the server but I also learned a few tricks here and there, really impressive work.

J

JT

06/22/24

5 out of 5

Patience and helpful with issue resolved

Date of experience: June 22, 2024

AW

Anthony Woodworth

06/21/24

5 out of 5

Probably the best support I've ever…

Probably the best support I've ever encountered. I don't have the highest tier support, pretty sure we're at standard right now but, they have an amazing support team without the high tier. My one complaint is that you don't have sudo permissions on the server level which makes sense but, is annoying having to bug them whenever you need something. They are awesome and very helpful!

AW

Anthony Woodworth

06/21/24

5 out of 5

Probably the best support I've ever…

Probably the best support I've ever encountered. I don't have the highest tier support, pretty sure we're at standard right now but, they have an amazing support team without the high tier. My one complaint is that you don't have sudo permissions on the server level which makes sense but, is annoying having to bug them whenever you need something. They are awesome and very helpful!

TK

Tami Klein

06/21/24

5 out of 5

Aqsa was super patient

Aqsa was super patient, professional and helpful !

TK

Tami Klein

06/21/24

5 out of 5

Aqsa was super patient

Aqsa was super patient, professional and helpful !

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].