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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 201-210 out of 1843

CR

Craft Revival Trust

07/02/24

5 out of 5

Iqra Muhammad from Cloudways' billing…

Iqra Muhammad from Cloudways' billing support was outstanding. Quick, efficient, and incredibly helpful, she resolved my issue effortlessly

Y

Yevhen

07/02/24

5 out of 5

Best UI, Friendly Support, Great Experience Overall

I tried AWS, Azure, Vultr, and several other cloud providers for enterprise WordPress hosting. Cloudways is the king. It has the best UI/UX, is easy to navigate, and offers friendly and fast support. Overall, it was a great experience without a single problem

MT

MotoRogue Team

07/02/24

5 out of 5

Good Support

Fast and good support

CF

Creative Forte

07/02/24

5 out of 5

100/10 for Shamoon

Shamoon, THANK YOU so much for staying with me for almost an hour and not only answering but helping me to fix and test AND understand all issues I had with my emails. I recently moved to Cloudways and has to migrate and change a lot of things and was very confused and he made everything SO easy and was so so polite. THANK YOU SO MUCH!!!

SC

Stephen Cartwright

07/01/24

5 out of 5

Ovais Hussain Provided quick and…

Ovais Hussain Provided quick and excellent services to my billing issue! 10/10 would recommend

IK

Ieva Krūmiņa

07/01/24

5 out of 5

solved the problem quickly

solved the problem quickly

VK

Vijay Kannan VP

07/01/24

5 out of 5

IKRA is my best support always

IKRA is my best support always. I like her way. Thank you always. She saved me more than 5 times.

GK

General Kim GeneralKim

06/28/24

5 out of 5

The support agent was kind and helpful

The support agent was kind and helpful. They provided a great experience with Cloudways, so I gave them a high rating.

S

SUPER

06/27/24

5 out of 5

i had a problem with my account and…

i had a problem with my account and with the livechat services they could open my account back within 10 minutes, i apreeciate the working teams and the services, thankyou couldways

JB

Joey Bray

06/27/24

5 out of 5

Excellent customer support

Excellent customer support, absolute world class, appreciate all your help with all my technical issues.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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