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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in July 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1811-1820 out of 1843

RS

Raymond S

04/08/19

5 out of 5

Flexible and Realiable!

What do you like best? Easy. Very very easy to use, setup and maintain apps. My favourite feature would be the 2 step setup and your Github repo can be pulled. Sure beats writing a bunch of terminal commands! My next favourite feature would be the extremely easy setup of a stating/production environments. What do you dislike? Only thing I'm missing is the ability to auto pull from Git once a new commit to the master branch has been made. Recommendations to others considering the ...

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RP

Rick P

04/08/19

4 out of 5

Fast, inexpensive managed hosting for my WordPress personal projects

What do you like best? I like feeling free of cpanel. I loathe cpanel. Cloudways has its own control panel and once I got used to the way it's set up and its minimalism, I felt very comfortable. It's very easy to quickly and inexpensively vertically scale servers. For the power and speed, it's quite inexpensive and I've had zero downtime. Support is pretty good now that it's being offered 24/7. All plans include a very fast and super-cheap CDN plus Varnish. Cloudways also ...

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KA

Khairul Adi Johari T

03/11/19

5 out of 5

Its fast especially for the non techie

What do you like best? The migration tools its very awesome, you can migrate your site on the fly without having any issues. Monitoring tools that been use in cloudways its very effective What do you dislike? Development on the new software examples the SQL/PHP usually delay in the rollout plan. Recommendations to others considering the product: Its provide the quick migration plan, also less technical complexity to been taking care by the team. so the development team just ...

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NR

Nathan R

02/13/19

5 out of 5

They are by your side 100%

DW

David W

01/31/19

4.5 out of 5

Very Convenient

What do you like best? Cloudways is easy to use and a good price for a server. Also fast customer service! I highly recommend to any web developer. What do you dislike? Nothing at the moment. . . . . . . . . . . Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? Fast problem resolving.

UI

User in Health, Wellness and Fitness

11/19/18

5 out of 5

Commercial strength, for normal people and SME's

What do you like best? Fast support, Cloudways has a robust control panel that is easy to use, even for non-techs like myself. What do you dislike? When a ticket is escalated, it can take quite a while. Usually, I make sure support is handled in Live Chat when possible. The live chat techs are fast and on-target. Recommendations to others considering the product: If you plan on getting any decent amount of traffic, you need something as robust as CW. Your Godaddy, Namcheap or ...

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PL

Piotr L

10/08/18

5 out of 5

Great service and product

What do you like best? Server literally works out of the box and works smoothly. Any questions I have are answered quickly and professionally. What do you dislike? There is not much to dislike. Of course, answers could be faster but again I am currently on smaller server option where answers are within a timeframe that represents option I am using and I had experience with the different company that used to answer much faster but their answers were often not valid while cloudways ...

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AI

Administrator in Retail

09/25/18

5 out of 5

Great Service

What do you like best? After trying several other hosting services at various price points, I found Cloudways. They offer managed support for my Magento application server at an extremely reasonable cost. Through Chat or service tickets, they will respond to requests for help on system or application issues. They have Magento experts on staff. And they provide simple user interfaces for managing everything. What do you dislike? Service tickets can take a long to resolve, but their chat ...

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AM

Artem M

09/22/18

5 out of 5

Fast, secure, and cost-effective managed VPS platform

What do you like best? Cloudways provides a quality control panel for a VPS/cloud server, premium proactive support, and a fast, optimized WordPress platform for a reasonable price. CloudWays installs and configures a performant stack, including Nginx reverse proxy in front of Apache, PHP 7.2 FPM (latest in 2018), Varnish, Redis, and Memcached. Even though I chose the smallest DigitalOcean server plan through Cloudways, my client's eCommerce WordPress site works really fast in my ...

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CI

Consultant in Information Technology and Services

09/10/18

5 out of 5

Great Managed Cloud Hosting

What do you like best? Best Cloud hosting services in one account, with easy to manage features. What do you dislike? They offer email through Rackspace, its great but it's not a fast or easy to manage solution just yet. What problems are you solving with the product? What benefits have you realized? We use it for some customer's apps or web apps.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].